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Forum Posts

Resolved! ebay live chat support

I ordered an item well over a week ago and the seller has not even shipped it and will not respond to my cancel order request. I gave him over a week but now. I want to take action and have me money returned to my PayPal account. what is the fastest ...

Resolved! Returns dashboard

Where can I find the returns dashboard? I need to download or buy a return label so my customer can return an item to me. I don't see how to navigate my way to this.

Resolved! Item stuck between International shipping and UPS

Anyone experience this? I bought an item back in December, and it shipped super-quickly to the US from the UK. Since early January, it has been sitting in a UPS branch and has not been given a UPS tracking number.There is no direct contact for the sp...

User avatar by Enthusiast
  • 67 Views
  • 3 replies
  • 0 helpful

Buyer claimed item not received, I refund, they sell the item they claim not to have received.

I have screenshots that prove beyond doubt that they sold the item that they have claimed not to have received and were refunded for. (No I didn’t send it tracked, it was a low value item and I had some stamps handy.). I have spent a large amount of ...

User avatar by Pathfinder
  • 30 Views
  • 1 replies
  • 0 helpful

Refund shipping only

I want to refund shipping cost as person bought 2 items and I combined them in one. Want to refund 1 shipping cost.

Shipping fees

Sold 2 golf clubs in 2 separate transactions and shipped via USPS Ground Advantage through ebay. I set both sales through my iphone and never was asked on either sale to input the length-width-weight of each package. I never thought any more about it...

Seller dealing with Neg review

   I had a buyer message me about an item having a flaw. I pointed out the flaw was in photo and description. Buyer says it’s their mistake and apologies. Turn around and leaves a negative review 20 seconds later. I requested it removed through the a...

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Ebay is broken -- failure to refund

I have screenshots of everything. I bought an item. It was delivered on 05 January.The listing states, "30 days returns. Buyer pays for return shipping."I shipped the item back on 15 January, and it was received on 17 January. Ebay closed the return ...

User avatar by Explorer
  • 75 Views
  • 4 replies
  • 0 helpful
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