Ask a Mentor

Forum Posts

Sorted by:

Resolved! Seller rating not changing.

My store has 91 total reviews and I am a “Top seller” . I received a negative review from a disgruntled buyer when an eBay error occurred 8 months ago which dropped me to 98%. It went back up to ~ 99% after a few months then had one neutral review fr...

Tracking not updating but was delivered

Tracking not updating when the item was delivered to the buyer

Company said my part came never delivered

Ordered part never arrived it says delivered was never delivered

Card can’t be verified

I’m receiving a red message stating that my card “can’t be verified” when trying to pay for an item. I use this debit card every single day on eBay without fail til now. I called the bank, there’s no flags, I deleted the debit card and re-added it wi...

I am blind and I need someone to call me

I sent the package out it shows that the post office received it but it hasn't been delivered or I can't find any additional information other than the Raleigh North Carolina post office has the package I have tried many times to find it and I'm unab...

Seller scam?

I recently made a purchase on ebay. I was contacted by the seller indicating that his product was damaged and could not ship to me. He asked if I am ok with canceling the order. When I tried to respond the message would not deliver. Now the seller se...

Talk to a representive

talk to reprentive about last books order

Issue with seller giving false tracking and eBay doing nothing to resolve!

Has anyone else been seeing these issues with Sellers like danieden-6 showing positive and sending tracking info that is changed in the middle of shipping?Was given 2 with neither going to us and then showed delivered but not to us.Verified thru post...

How do I change the country of my ebay account?

I created this ebay account for selling while I was in India, however, now I'm in Europe and I wish to sell an item, however, I keep getting this error when creating a listing. I am not selling in India/from India. What do I have to change in my acco...

page error

The sidebar menu does not expand on this page: British Colony & Territory Stamps for sale | eBayWho can I contact about this. None of the help pages are of any use.

Ebay is a joke?

Ebay is the worste POS I have used! Wow. Second time getting screwed by them. No service now either. Before the had **bleep** service. Why the **bleep** do they get that much for fee's and they wont even help with a sale. Im getting my money and gett...

Creating listings including local pickup and shipping options.

In 3 cases I have tried to do this for larger items that are difficult to ship. Ebay has taken down the posts with verbiage that I am trying to get paid outside of Ebay which I am not. I have tried appealing, but no help there.

How to see original shipping information

I sold an item and the shipping cost to the buyer was way out of line. Is there a way for me to see what I originally entered for shipping including the box size and weight? The difference was $40 (what the buyer paid for shipping) vs $178 (actual)! ...

Ebay now holding Payments until Confirmed delivery BUT they have LTL Freight Tracking issues HELP!

Any Professional help on this topic? I ship alot of small engines that go LTL truck freight. Ebays system Does not always Track properly. SO now how do we get our funds? I had them call me, they say " oh if the customer leaves you feedback that count...

The buyer requested a return

I have a problem with buyer from USA . He want to return items without reason - just because he dont want them the ebay accept refund without my items to be returned to me. I arrange shipping return but the buyer didnt answer on my msg to help to pic...