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Forum Posts

Submitting a claim for items damaged in shipping

Find help filing your claim at USPS, that is not a true statement. The Post Office suggest I ask Ebay for help in finding the information at Ebay that I need to submit a claim at the post office. I cannot find all the information I need to submit a c...

Resolved! Minimum Sale Price

Hi,I could not find and option to set the minimum bid price I am willing to accept when I created my listing for item # 197103245387. Is there still a way to do that? Thanks! Austin D.

Conflicting information

I have received two emails from eBay. One saying I made a sale and should ship the item and another this morning saying the offer expired so I didn’t make the sale. Which one is right? Do I ship the item or not? Will I be paid or not?

De-listing due to violation of counterfeit policy

My listing has been removed due to a violation of eBay's counterfeit policy. Firstly, I purchased this same item on eBay 4 months ago on Ebay. Why was the item allowed to be listed and purchased then? Second, when appealed, all I received was a cut-a...

Seller Returning an Item for No Return Policies

Sold an Item on ebay which is a very high-ticket item with no returns. The item was accurately described, and it works. We have a no return policy on this item as its bulky. Buyer is claiming cosmetic cracks and returning the item when in fact this i...

Feedback transactions

Why are there 2 different numbers for my total feedback transactions, the one next to my eBay name says 444 and All transactions says 485.

Wrong Controller for product received

I ordered a PEMF Mat and the seller sent a controller that doesn't have that function? I have reached out to the seller and waiting to hear back. Asked if they'd replace it. Any suggestions?

I've been hacked

I recently changed my password and I got an e-mail saying that someone across the country has logged on to my account. I need to close the account and I need help. Please im only a kid who just wanted to look at some things.

Got caught in $3500 empty box scam listing

My child accidentally made this purchase without me knowing and I got an alert and reported unauthorized credit card charge. (it was for a $3500 Asus Rtx 5090 Rog astral graphics card) I told my credit card company after I found out what happened tha...

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