Ask a Mentor

Forum Posts

Sorted by:

Resolved! Refund for lost item that turned up later

Customer was refunded for lost item. Then nearly two weeks after that, I got notified that item was delivered. It was not exactly expensive, so I did not fuss at that time (late March) but what should I have done ?

Pause selling

Going on vacation , how do I pause the items I'm selling until I return ?

International shipping USPS Ground

Hi if I sold an item and shipped it usps ground how do I know what carrier will complete the shipping once it arrives in the uk? Thank you

Bidding

An item was out for bid. It was awarded to someone. Then this morning I get a message the the item is relisted at a higher price. I never saw a reserve price nor did I receive a "reserve not met" message. what occurred?

How do you find the listing date of something that sold?

Looking for the way to find the original date of listings which have sold?

How do I find my balance for unspent funds?

Gift cards were converted to credit on my eBay account. How do I find and use the funds that were converted to my account?

Package is on hold at dhl

Will eBay pay customs fees?

Duplicate Use of a QR Code

I used the wrong QR code for a package and sent an extra package to a buyer of a different product. I asked him if he received it. Does the post office ship it when using a duplicate label? The post office is closed today. Thank you!

The item I am selling ships from Nicaragua.

The item I am selling ships from Nicaragua. I can't get this to show in the shipping section. What does show doesn't apply. I have specified the shipping in the description of the article.

why doesn't my listing appear but does in my seller page

Listing is in my account but will not show for viewer's to see. Also does not show when I go into another of my listings and hit "see other seller's listings.

nothing updated about my item

can i recieve a phone call please i cant communicate wiith this bot

Vin number

Can you put your vin number in so you make sure you have the right part

Automatic checkout applied to a non-buy it now auction at checkout prevents combined orders

I received a curious email from Ebay after winning an auction that also had a buy now option. The message was titled " You won Automatic checkout is set for ...(item )"I did not buy it now, I won the item by placing the highest bid.HERE IS THE PROBLE...