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Does eBay still collect 10%

Does eBay still collect 10% of the sellers shipping charges to the customer? Will eBay still take 10% away from seller for the actual shipping costs to customer? So sellers are losing 10% right off the top, (only if you still take 10% of shipping cha...

Resolved! Ebay payment

New to eBay & have only sold 2 items but this makes no sense to me. When a buyer pays eBay, eBay then sends a statement saying " buyer paid & at the bottom it shows you what you'll make off the sale. My first sale went smooth but this last sale eBay ...

Seller Refurbished

I would like to sell my electric toothbrush. “Used” is not an option under condition. “Seller Refurbished” is an option and the toothbrush meets that condition’s requirements. However, when I search for that term under “help” it seems to indicate tha...

Bidding

Ebay removed my ability to bit after seller cancelled my purchase because I was waiting to bid on other items so they could combine shipping. Now the cancellation is on my record and can not purchase or bid. How do I get my privileges back?

Returns

How long does a buyer have to request a return and refund?

Resolved! Activity Log?

Hi, is there an activity log somewhere on ebay? Something like... 2024-04-24 11:01:15 - created listing ID 1234567890122024-04-24 11:15:24 - changed account phone number2024-04-24 11:01:15 - revised listing ID 123456789013 and so forth. ? Thank you.

Item received broken

I purchased a collectible action figure recently. It was quite expensive; Conan the Barbarian - Neca. When it arrived, his right hand was missing. It was at the bottom of the package. Sometime between the seller taking photos and it getting delivered...

Shipped Item to Scammer

Buyer paid for item and after I shipped and provided tracking information I got an email from Ebay informing me the buyer may be fraudulent. "Our records show that you recently contacted or received messages from edsonzzz2 through eBay's messaging sy...

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incorrect shipping charges calculated by eBay

I recently sold a large piece of commercial equipment on eBay and the shipping weight calculated by eBay was incorrect resulting in a much larger cost to ship than the buyer was charged. How do I get this corrected.

Incorrect delivery address

The delivery address that eBay is using is the incorrect address and I need that updated and it won’t allow me to change it

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