Ask a Mentor

Forum Posts

Sorted by:

Buyers having items shipped to international shipping centers

Hello I am trying to sell my Samsung S21 plus and I have had 3 people click the buy now option and when i Google the address they provide they all come back to scam mailing centers and there are warnings about fraud. Not sure what to do now. I want t...

Under Paid shipping

Made a mistake, under paid shipping. It appears eBay made an adjustment. How can I verify this?

buying extra shipping label

I accidentally bought two shipping labels. Will ebay refund me for the unused one?

eBay charged the buyer less for the label than the actual cost of the label. How does this get reso?

Listing is set up for the buyer to pay shipping and the discount is passed to the buyer. Based on the weight and dimensions in the original listing, the buyer was charged approximately $3.00 less than what eBay is saying the label cost is. How can I ...

Account on hold till I send in all my tracking numbers

I got a notice that my payouts are on hold until I update my back info.It wouldn’t let me update.I spoke to an agent that said it won’t let me update until I “send in all my tracking numbers.”I only use EBay shipping labels. Purchase and print them r...

feedback

why would ebay send me an email telling me to leave feedback for an item im returning. ive recieved notice im being reimbursed within 4-5 days. i think i shoud wait until recieving verification from my card company. what is the point in reviwing the ...

Shipping without EBay shipping

How do I show I have shipped the item I sent 1st class without tracking

Resolved! Consumer Rights Act 2015

Don't be fobbed off! Under the Consumer Rights Act 2015 it is the responsibility of EBAY to put the situation right. Don't let them tell you they can't help as you're out of warranty or blame the manufacturer. Supplied By WHICH I want to contact EBAY...

how to contact ebay agent

how do i contact an ebay agent, seems to be impossible

Why does customer service suck so bad???

eBay USED TO BE a great thing. Now it just sucks. Customer service is the absolute worst.

Fraud

Moms- Cleaning - Up is selling a scale amusement item made by my uncle .This person is claiming my uncle has passed. It is Super Loops Fireball created by Cummons Scale Amusements. Don Cummons is the creator. Can this please be taken down. People thi...

Payments from Canada

Hi All, I recently had a auction won by someone residing in Canada, but the winner is having trouble completing the transaction from his side. He says he is getting a message saying his address is invalid, so he can not pay therefore I cannot ship. H...

Resolved! Sellers are dishonest

This isnt my first encounter with this but this particular seller has this item listed to be delivered july 1st (only reason I bought it) i ordered on the 22nd they mad a label on the 27 now its coming on the 12th. they immediately charged me btw. Am...

I'm selling a combo amp which is heavy and cumbersome. The buyer is willing to come and pick it up.

I'm selling a combo amp on Ebay which is heavy and cumbersome. It's a local transaction and the buyer is willing to come and pick it up at my address. How do we do that through Ebay?