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Forum Posts

Tracking

I’ve tried contacting seller an will not reply back an every time I try an check the tracking it just freezes an will not do nothing but a black page it was showing it to be delivered today an nothing

Never got my item

Hello I bought a item and never got it he said I would get a refund but never got one what should I do this is his user danielsova35

Mailed nothing

What do you do when seller mails and uses the shipping label but no item was in the package? So it looks delivered, but they mailed nothing.

Setting Buyer Requirements

I created a policy for shipping defaults. Are you able to put in the dimensions in the policy? I only sell one item and its the same dimensions and weight for each item. I am just trying to avoid putting in the dimensions for each individual item.

Good evening on my ebay account itry

Good evening,I have and eBay account every time I try to purchase a item the purchase don't go throught. I purchase of this account before, I beleive my account have be hack. How Best can you help me with this problem.

User avatar by Enthusiast
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Deductions for damage.

I received an item that arrived damaged and filed a return request. The seller is stating that I broke the item and will deduct the damage from my refund. Is that allowed under the Ebay rules?

User avatar by Explorer
  • 34 Views
  • 1 replies
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Tracking board not working at all!

I reside and travel regularly between the USA and Costa Rica due to my work (not eBay). This means I sometimes sell and mail eBay packages from the US and other times from CR but always with tracking. My account is registered in the United States whe...

Shipping fee.

I had an item sold for $23 with shipping and tax added came to $31. Once the label was printed with all info placed. I’m charged $72 additional dollars to ship the box?? Or it shows I lost up to that amount. Did I not put the information in at the co...

User avatar by Explorer
  • 31 Views
  • 1 replies
  • 0 helpful

Credit card charges

How can it be legal for a seller to charge a credit card for an item represented to be in stock, when in reality it’s not in stock and they are uncertain when it will be in stock

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