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Forum Posts

Has anyone had issues with the authenticator department miss handling a product? How do you appeal

The authenticator killed a sale where I am just waiting on funds to be released. The shoes are air max 270 Tripple black. NEW. I don’t have the box and I stated this in my listing. The authenticator says that they aren’t new. WTH!! How do you challen...

User avatar by Enthusiast
  • 31 Views
  • 1 replies
  • 0 helpful

eBay incorrect sales tax on a purchase, how do I contact eBay (a real person)?

I was charged sales tax on the shipping cost of an item I purchased. eBay called me when I complained and said I was correct and should not have been charged sales tax on this. They told me to proceed with the order and then contact them afterwards f...

Payment

How in the world do I speak to a human being at eBay??

User avatar by Rising Star
  • 31 Views
  • 1 replies
  • 0 helpful

Holy F, why can't I speak with someone??? I just want to partially refund a buyer for a damaged item

**bleep**, 30 minutes in to trying to refund $30,,,,, my return on investment is gone..... why can't I find how to partially refund a buyer on multiple pages and in the circle of repetition to nowhere??? Help me want to continue with Ebay when I get ...

User avatar by Pathfinder
  • 31 Views
  • 1 replies
  • 0 helpful

Search fail

Why is it that when I run a search, not all the items that meet that search show up? I searched onParker Duofold rollerballand auction 126671429904 didn't show up, although it has those three words in the listing title. Also, is it no longer possible...

User avatar by Rising Star
  • 41 Views
  • 3 replies
  • 0 helpful

need help with refund

I am having issues getting the seller to respond to my messages about my refund. It has been more than a week and i have contacted the seller multiple times. Is there a phone number that we can call. This ebay assist is no help at all

Snowed in

I've been snowed in where I live and I have no way of getting out. One of my items I need to ship is now a day late and today is the 2nd business day I'm supposed to ship this out. Is there a way I can extend the shipping period?

Make a deal after listing?

Hi, I have several items listed with bids and 1 item with no bids yet. A buyer messaged me that they want to buy 2 of the items; they are currenty the high bidder on the first item and the other item has no bids. Is it possible for me to sell to them...

Drop Ship returns

I am working on returning an item and Seller has reached out that the address has changed. It appears he may be using Drop/Ship - buying an item from another vendor and then having it shipped directly to me. I went ahead and printed a label beofre I ...

User avatar by Enthusiast
  • 33 Views
  • 1 replies
  • 0 helpful
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