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Counterfeit item

EBay claims my item is counterfeit. How do they know that? How do I prove it is not?

So, I get a part that is supposedly a perfect fit for my vehicle.. this part arrives too late to start a credit card dispute ( the thing does not fit .. not by a long shot) the seller wants me to send this thing back to China although this part was s...

Fraud

Is it against eBay policy for a seller to purchase a product from say a Walmart Website and have them drop ship it to you the buyer? This has happened to me a couple of times and there seems to be something off with these types of sellers. They never...

Refunds

Hello,how do I go about letting eBay know that although they did send me an email notifying me that I will be getting two refunds only one officially went through and the second one was somehow kicked back according to my bank?

Return questions

If seller has a listed photo of a product on a website and I buy it and it turns out to be a scam, is it still liable for refunds even if seller displays returns not accepted?

Buyer Claims Item Arrived Damaged

I sold a pair of cowboy boots. The buyer claims they arrived damaged. She sent pictures that appear as if the boots have been chewed by a dog. The boots were not damaged when they were sent. I have pictures of the boots in the listing. My pictures do...

Seller won’t provide me a label and I can’t ship items back to China

I purchased a mobile phone through a seller and the phone was defective all the way around. The seller accepted the return and gave me the information on where to send it, but USPS or FedEx won’t take it because it has a lithium battery. I’ve tried r...

negative feedback on cancelled orders

so now a buyer controls cancellations and the only thing we are rewarded with is not getting negatives. i dont want to sell to abusive buyers who only leave negative feedbacks!!!!!!!!! i want the right to refuse sales!!!!!!!!!!!!!!!!!!!! why should m...

listings being deleted

Hi everyone just noticed that some of my listings were deleted. Are any of you seeing this too, just wondering if I'm doing something wrong or not doing something to keep my listings active.

I purchased a LIV Football & received an XIV Football instead. I have been trying since April 4

I am still trying to return the football. I get a different andwer to my problem and no solution. E Bay doesn't stand behind their warranty policy!

Contacting Seller

Purchased an item from djses248 - item did not work - I filed for a return and refund - ebay issued that but seller contacted me saying he would send me a replacement instead of me returning the bad item - while waiting, the return order tmed out. I ...

Tracking info ceased buyer still has not received package yet

My buyer paid for priority mail. I mailed same day Aug 31st. Package was due to be delivered to Ohio from Florida on Sept 5th. Attempted delivery was not until Sept 9th- tracking has stopped, does not show it has been delivered as of today Sept. 11th...

package sent to wrong address

the images are that of the address the post office showed me where the items was sent

Paying

I won an auction but when I try to pay for it. It comes up checkout error.can you help?

Contact seller

I have a package that never came from my seller and fedex said the seller may have a different tracking number which could cause this issue. Since I created my account after having my item not show up on time and emails saying it was delivered, I don...

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