Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

bad seller

seller canceled my order saying I have an incorrect address. never had any trouble before ordering from ebay.

Resolved! can not return a purchased item

I bought an item that does not deliver what it promised the seller asked me to send it back knowing that i can't send it back because im overseas, is this a loss for me?

User avatar by Adventurer
  • 29 Views
  • 2 replies
  • 0 helpful

eBay gift card problem

Purchased eBay gift card but missing number on backNot returnable for refundCan't get real person to talk to$100 too much to write off

UNDESERVED "NEGATIVE REVIEW" - how can i get it fixed?

In June, a new eBay buyer bought a handbag from me. She immediately requested a cancellation which I did for her. Then, I just saw that she gave me a negative review for that. HOW DO I GET IT FIXED? Cant find a phone number to talk to someone at eBay...

User avatar by Pathfinder
  • 29 Views
  • 2 replies
  • 0 helpful

Question about product condition description.

According to eBay's description of a new item, it should be in the original sealed package. If I purchased a product labeled as new and it arrives with the factory seals not intact that does not fit the listing criteria. It should have been labeled "...

Resolved! Order qty miss match

My store showing 4 orders but I can see only 3 items. I shipped all 3 items but it showing shipped 4 items.I am confused why it's showing 4 instead of 3

User avatar by Adventurer
  • 29 Views
  • 1 replies
  • 0 helpful

Counterfeit sunglasses - past 90 days

How can I report a seller who is selling counterfeit Maui Jim sunglasses to eBay so another poor buyer doesn't get taken advantage of? This is a regular seller. Sure I'd like my money back, but how can I get eBay to stop this person?

Offers Received

Got 2 offers on a Sony subwoofer but they didn’t appear to be legitimate how can I verify who is making the offers.

User avatar by Adventurer
  • 9 Views
  • 0 replies
  • 0 helpful

Setting up an account to sell

eBay won’t let me register an account because when I enter my address it says the address is not valid. Same address I’ve been at for 20 years? I’ve had my eBay account since 2005, but I’m trying to set up an account to sell.

I haven’t received my money in over a week

I sent a card out that didn’t have the same tracking number as the one on eBay. They received the card already and I still haven’t received my money and it’s been almost a week. I want to talk to a representative now

Most Marked as Helpful Authors