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Forum Posts

Counterfeit Morgan

Hi, I purchased an 1894 (P) Morgan Silver Dollar on June 3, 2021, in the total amount of $2,913.81 from a Seller who had a 100% Rating and good Reviews. (Reason I know that's the one is the only 1894 I've ever owned, the most I've ever paid, plus a d...

Resolved! eBay not acknowledging return shipment.

I'm receiving inaccurate warnings from eBay that my return hasn't been mail yet (but, it has been,) and that my request might be canceled today. I mailed it yesterday, using the shipping label the seller created, and it's already en route. The auto a...

Resolved! Payouts for sellers

I have been a member since 2023 as a buyer and opened a sellers account around Dec 1 2024. Since then I have sold 36 items with 100% positive feedback. What is the time frame when the payouts no longer have to wait 3 days after the buyer receives the...

Not covered by refund

Hi, I ordered an item worth £14 in December, 2024. I still have not received it. I asked the seller for a refund; they blatantly refused it. It is 2 months now and I still have not received the item. I opened a request with eBay, hoping that the comp...

How to Appeal for a wrong VeRo infringement claim

My item was delisted due to a VeRO infringement report by the rights owner. However, no factual evidence was provided to support the claim. We also attempted to contact the rights owner multiple times but received no response. Where can I submit an a...

User avatar by Adventurer
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  • 2 replies
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Refund

What do I do about not receiving my refund 

An order that didn't arrive

I ordered three toilet seats and they were delivered to a wrong address. The seller has tracking information that says they were delivered, but they were not delivered to my address I did Not receive my merchandise. I also ordered three and looking a...

User avatar by Enthusiast
  • 19 Views
  • 1 replies
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Shipping fees

I have an order and customer paid. The customer bought all 12 I had listed and the shipping was supposed to be $20 per item, but they were only charged $20 total. How do I correct this?

Item never arrived

Seller provided USPS tracking info - says delivered to mailbox with date and time. However, according to my Ring and Nest cameras, there was no delivery -- just regular mail. eBay doesn't seem to care and sides with the seller. I think they should be...

User avatar by Adventurer
  • 14 Views
  • 1 replies
  • 0 helpful

The Return Address.

Dear Team Member:The seller has agreed that I return this necklace (ID 1969 7032 9040). But they deleted the order with shipping address that I need to ship back. Could you tell me their address? I asked 3 times, still waiting. I can't wait forever. ...

User avatar by Enthusiast
  • 14 Views
  • 2 replies
  • 0 helpful
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