eBay not acknowledging return shipment.

[vivipanator]

I'm receiving inaccurate warnings from eBay that my return hasn't been mail yet (but, it has been,) and that my request might be canceled today. I mailed it yesterday, using the shipping label the seller created, and it's already en route. The auto assistant isn't being helpful. USPS's website confirmes that the routing number shows the parcel has been sent to various stops along the way, already. How can I get eBay to not falsely cancel my return request.

[comics-scifi-collectibles · Accepted solution]

@vivipanator   I
Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay

https://www.facebook.com/ebay