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Forum Posts

Are there any humans still left at Ebay?

I have received some AI generated policy defects. I have corrected most, but still have some that refer to something that is in ERROR. Cannot converse with the AI contact as it just keeps me on the hamster wheel with no way to get to a HUMAN. I think...

User avatar by Adventurer
  • 42 Views
  • 1 replies
  • 0 helpful

A buyer want to return a laptop after two months' purchase

A buyer bought my almost new laptop, after two months' use, he said it does not match item description because there is a vague color bar on the screen. And he want to return it. I feel it is outrageous to return a laptop after two months' use. Any a...

User avatar by Enthusiast
  • 36 Views
  • 1 replies
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scam sellar

I have recently purchased an item from eBay it was not as described and the seller said i could have half a refund I refused that offer and they eventually paid the full amount, I have had a at the sellers site on eBay and I have found 10 other of th...

Resolved! Temporarily suspending an account?

I have an ebay store, but I am going on an extended trip that will last four months. I don't want to completely close my account, because I don't want to start from scratch when I get back. Is there a way to suspend my account for several months?

Customer return

Ok I have a customer trying to return something that he purchased from me almost a month ago and is now trying to say it's fake and wants a return, I know for a fact that what I sent him was real, he even gave me a positive review when he got them an...

Should i consider shipping this?

So I listed this 63" x 44" x 2" mirror sign for local pickup, however I'm getting a lot of messages from people who are not within driving distance from me that would buy it if I offered shipping. However, with the size and weight ( I haven't actuall...

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quantity of tems not as shown

I saw an add for three 9mm magazines at least that was what the photo showed. In fact there are six photos of three magazines for sale. I assumed (and I know what that does) the sale was for three mags at a good price. With six photos of a group of t...

User avatar by Explorer
  • 24 Views
  • 0 replies
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Out dated app

Try to pay for a item on an offer , but it comes up out dated. Need to update your app .

No item or money back

I purchased an item from ebay on June 20th and the item said pre-order and ships August 12. I have not heard one thing from the seller and it is now August 16th. The item has already passed the ebay money back guarantee and I've messaged the seller a...

User avatar by Pathfinder
  • 44 Views
  • 2 replies
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Problem with buyer

I sold an antique lamp with glass shades. It was packed extremity well by FedEx. I paid postage through eBay. Buyer bought on 7/31/24. I didn’t see at the time that they joined “that day” I shipped in less than 24 hrs. The. They send me message it wa...

Can I retrieve old messages for an item from 2011?

Is there any way to get the correspondence or messages between a seller and me for an item I purchased in May 2011? I am trying to authenticate the item I purchased at that time and I would like to view the correspondence I had with the seller. I can...

Relist an item the buyer cancelled

A buyer cancelled an item they purchased from me. There is no history of it in my "Unsold" so that I can relist it, automatically or manually. In the FAQs on relisting, it says, "We charge an insertion fee (or count it as a zero insertion fee listing...

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