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item newer arrived

discovered at eBay purchase history that item purchased July 2024 newer arrived - can i asked my payment refunded? Trayed contact seller - hi assigned me to eBay support?

eBay standard shipping envelope program

I had a terrible experience recently with a Seller who "Claimed" a item was mailed to me using the "eBay Standard Shipping Envelope". There was basically NO POSTAL TRACKING with the item, only that a shipping label had been made. 20 days after Purcha...

User avatar by Adventurer
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eBay money back guaranteed isn't really a scam!!!!!

Scammers are a nonprofit organization that do anything to make chump change off sellers small business around the way. I feel that eBay money back guaranteed still applies they just isn't done investigating on my small on going problem that happens e...

DINGED FOR LATE SHIPPING NOT SHIPPED ON MLK BIRTHDAY

WE SOLD AN ITEM ON SAT 1/18/25 WE ONLY SHIP ITEMS THAT SELL FRIDAY THROUGH MONDAY MORNING OUT ON MONDAY SUN WAS 1/19 25 MON WAS 1/20 25 MARTIN LUTHER KINGS BIRTHDAY POST OFFICE WAS NOT OPEN SO ALL 20 PLUS SALES MADE THAT WEEKEND WERE SHIPPED OUT ON T...

User avatar by Adventurer
  • 23 Views
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VAT

Hi I have paid for a small item through ebay paypal. It states that VAT is paid. But since this is not registered digitally in advance, I have been billed VAT and a handling fee. (Package to Norway from EU ) Is this not done through ebay ? Advice ? r...

order cancellation

ordered on 19/02 and requested to cancel the item since it hasn’t been shipped yet on 22/02. i just got a notification that the cancellation request was not approved and messaged the seller to ask about it since we agreed on cancelling, apparently se...

User avatar by Enthusiast
  • 23 Views
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Editing posts

Tried to edit the wording on my post for an in progress Buy It Now. Any changes to the wording (inserting clarification, deleting superfluous lingo etc.) resulted in the system bouncing me out of the edit window and giving me a banner at the top sayi...

User avatar by Pathfinder
  • 41 Views
  • 3 replies
  • 0 helpful

my account is under restriction urgent issue

Dear eBay customer service, my account is under restriction, system asked me to update my bank account information, but when i do the update, system doesn't allow me,and i need to contact you to solve this problem, but where and how can i find you? s...

User avatar by Enthusiast
  • 30 Views
  • 1 replies
  • 0 helpful

Package weight

Hi Ebay!Could you please tell me how I can set the value for the “Package weight (optional)” field in bulk via xlsx file? I need it to calculate the shipping cost, where the cost increases for each additional kilogram. I found out that the “Item Weig...

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User avatar by Adventurer
  • 37 Views
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