Ask a Mentor

Forum Posts

Sorted by:

closing ebay account

We have had an account for years selling books, i think it is time to close it is getting expensive to ship books and keep competitive, even with media mail which is no longer in expensive to ship. Anyone else facing the same obstacle and have they f...

how to change feedback given

I would like to change the feedback that I already have given a seller

Multiple different Buyers cancelling the same item

Has anyone encountered multiple cancellations of an item they are trying to sell? In the past week I've had 5 buyers cancel an order to buy one of my items, meaning I've sold and had to resist the same item 5 times in one week after they've just comm...

Remove cancelations

How do you reverse a cancelation and pay for the item

Seller will not ship item

Seller will not ship purchase item because eBay is holding part of the funds. The seller has the money my card has been charged. He has also already created a shipping label. He wants me to cancel the transaction but I can’t because eBay thinks the i...

Confirmation of my home address

Ebay is not confirming my address of residence. Now what?

Four business days. No tracking no shipping what do I do?

Four business days and the seller has not responded or shipped. No tracking information. One message saying tracking information soon..that never showed up.

How do you list an item with an authenticity guarantee? I do not see the option to add that.

I don't see where and how to add an authenticity guarantee to my listing.

Unsatisfactory Results

Does anyone here know how/where I can contact eBay administration as I have submitted a review that was disputed by the seller because of expired product date(s), and nothing was done. Any assistance is appreciated.

Shipping not specified ?

Hi my eBay listings state “shipping not specified from..” why so ?

Selling

How do I offer one month of free shipping

Adds on facebook after I search on ebay

Everytme I buy some thing or have a search in ebay, adds appear in my Facebook feed for exact items I was looking at.Can I disconnect the two applications from sharing information and how?

Item never received

I paid for this item Oct 2023 & never recd it. The seller does not communicate with me &ebay can’t see the order because it was never shipped. What do I do now?

Knock offs advertised as name brand

So many times an item will be shown and described as a name brand, but you get a knock off. How are sellers allowed

Offensive material policy

I have a cast iron bank of mammy in the kitchen and as I listed it I got a warning about listing offensive material. It says I can’t list black Americana. I’ve seen other listings of black figurine banks. Do I dare list it or not. What could happen. ...