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Returns

Hi I was given a date to return a product to receive a refund. I was on my way to return that product that day when I was told that I couldn’t return it and there was no way to appeal it. I am pretty angry about this right now. It is completely unfai...

Resolved! How seller has to handle the return of sold item?

Hi. I am a seller and I have a question about cancelled items I sold on e-bay recently. I sold a cardigan and tank set. In my add I mentioned that both items have a size "L". However, when items were purchased I found out that the Cardigan was a size...

Refund

I'm having a hard time with a purchase that the item didn't fit my vehicle and requested a refund. I paid to have it shipped at a FedEx shipper. The seller has received the return item and are not refunding me my money. The FedEx tracking number is 7...

eBay International Shipping | Item Return Process Question

My mistake, I mailed off the incorrect item to an international buyer. As soon and I realized this, item had shipped and it was too late to do anything about it. Advised the buyer to initiate a return once it arrived, and that I would then ship out t...

Return Label Question

Seller already issued me a refund for the item i want to return however shipping label hasn’t been issued/emailed to me. I checked the status of my return and showing ‘Return is closed’. Seller doesn’t respond after sending her messages multiple time...

How do i pay to ship my item to the buyer if my money is on hold

When I press get a shipping label will that pay for itself

how for the love of god, can I get ebay to chat with me.

all they want to do is call me. I want to chat

Resolved! accidentally accepting returns. can you cancel them?

I accidentally accepted a return but I already resent product and buyer is happy. sent him a review revision and all but cant cancel return. What do I do?

why would I be getting an 'order not found' message?

I ordered an item, paid with paypal, received an email from ebay which included 'order details', clicked on that, and a red mssg. showed up, 'order not found', etc. Contacted seller, yes, he got my order and was shipping it today. Just had another em...

NO DEPOSIT with Caramel

I was one of the people who was auto opted in for the Caramel service and have found a problem. THEY DO NOT ALLOW A DEPOSIT. The deposit deters customers from buying and never following through. I was in contact with ebay and nothing was working BUT ...

Resolved! ebay number

the seller list item as a 5 yr warranty it lasted 4 months is there a number to call to discuss this problem with ebay?

Ebay exposed

Ebay banned the seller i made a purchase from and has refused to refund my money. This company is working with fraudulent sellers. A simple criminal background check on the sellers and none of this happens.can we start a class action lawsuit to get a...

questionable buy

Im looking to buy something on here thats about $600. They just joined Ebay (oct 2024) and have no other listings, no reviews. What are the odds of getting scammed and not getting my item. Does Ebay back me up on that? Or does Paypal help with a refu...

Unknown account return.

We bought an item on an online deal and it was shipped from addidas and shows billed to 3rd party (ebay) . using the order number on the label they were able to give us the ebay user number but it does not match either of our accounts . I typed the n...

Order Mix-Up | Uncooperative Seller

I sold 2 items and mixed up the orders, sending each buyer the wrong items. One buyer is returning the incorrect item but the second buyer refuses to do a return and threatens to file a claim with eBay wanting to keep the item AND get a full refund. ...