Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Partial refund amount

 Is the offer amount the total price of the item now or is that just how much I would get back the part thats confusing me is it shows the “original offer” below making me think the new offer would be the total price now

IMG_0199.jpeg
User avatar by Adventurer
  • 14 Views
  • 0 replies
  • 0 helpful

AI description

I let AI when given the option on eBay put the description in. It started out fine but towards the end of the description, it totally went from a figurine to a ball cap or sweater they still took my 20+ dollars and I’ve already sent them emails about...

where is my purchase

i ordered a item on ebay website but i start a refund question and i want to close it i cant now i open my purchase it is gone no order history no money back

User avatar by Enthusiast
  • 12 Views
  • 0 replies
  • 0 helpful

Wrong address

I accidentally used my old address and the item shipped. Need to change destination. Seller doesn’t know what to do. Its stiil at the fed ex where he took it.

Missed offer

A buyer made offers to two of my items and I missed them. Can I reach out to this person

Resolved! Marking an item as delivered

I sold two similar items to the same buyer. I combined the items. I only created one shipping label. Buyer received items. Trying to mark the second item as delivered? It is in shipped status. Thank you

User avatar by Adventurer
  • 4387 Views
  • 2 replies
  • 0 helpful

Misleading add

What takes presidents the picture of the item or the description of the item?

User avatar by Pathfinder
  • 14 Views
  • 0 replies
  • 0 helpful

Transmission

Oct 3, 2024 we purchased a transmission on ebay. Unfortunately, when we had it installed it has problems. It was a refurbished item. What can we do? We only have an email address, for the seller. Thank You for your advice.

Why do I not receive the buyer postage payment

I do not receive the buyers postage payment in my payout. Is this a standard policy for eBay to keep The postage, and make the seller pay it a second time with their own money, rather than with the buyer’s payment?

Impossible to return.

Hi. I've a refurbished laptop recently received via Ebay through my account, of which I have only one. It arrived with an undeclared screen fault, so I wish to return it for a refund. For whatever reason it isn't showing on my purchase history, nor i...

User avatar by Explorer
  • 13 Views
  • 0 replies
  • 0 helpful
Most Marked as Helpful Authors