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Ups claim and sellers responsibility

UPS said our package was delivered but it was not ..so we opened a claim with them. From what i understand their policy is to go through the seller and then the seller refunds us. We have contacted seller explaining and asking to be notified when and...

Seller didn’t cancel

I had purchased the dragon tales top I had asked to cancel as I had the wrong address in as it was going to be a gift for someone and seller said she approved it but they didn’t. They already resold the piece

Resolved! eBay account restricted?

I am trying to revise a scheduled listing, and I am getting the following message:Due to restrictions on your account, this service isn't available. To remove the restrictions, please provide the information requested in the eBay message titled “Your...

Issue resolved. Thank you everyone!

Issue resolved. Thank you, everyone!

Buyer wants one item out of a lot

I have a buyer who wants to buy one item out of a lot of three. I took down the lot listing, but I'm not sure how to relist the single item to insure the buyer has a chance to get the item they want. I won't sell off eBay, and am trying to stay withi...

Buyer used incorrect return label – I was charged by USPS

I’m contacting you regarding a return from a buyer for item #396221176197 (J.Crew Women’s Waxed Canvas Jacket – Size M). The buyer printed and used a return shipping label that did not match the correct postage based on the weight and size of the pac...

Resolved! Damages by USPS who is not taking any responsibility for it

Sold item on eBay got damaged on shipping by USPS. eBay ask me to refund the buyer, which I did .i contacted USPS customer service, truly is a mistake and time wasting. No body is in charge . eBay money guarantee has no meaning. Lies !! Seller will g...

Bank account charged by another buyer

Hi, I have been working through a situation where my bank account was charged in excess of $3300 (18 different items delivered to their house) that was not approved. How do I go about recovering the funds that charged?

Resolved! Shipping label charges

I sold something and I purchased a shipping label, but the buyer paid for a shipping as well.In a payout I got only a selling amount minus fees. What about shipping label that I paid, why I'mnot getting this money back?

seller permit

Do I need to submit a new resale permit to eBay every time I make a purchase?

Resolved! Shipping rate of the charts

Hi i bought a 17 USD replacement item for a garmin edge cycle computer an did not see that the shipping cost what 100 USD what can i do to recover al my 117 usd?

Returns

Because eBay is so hands off with their customers service I'm going to cancel my account and then I'm going to sue them for false information

Resolved! Guest bought items that are delivered broken

I bought an item that was delivered broken. I am unable to contact ebay as they have no way for guets to contact them about broken items.

Problems signing into my other Ebay Accounts

Is anyone else having problems signing into their account and it saying User ID not found?

Returns

I sold an item to a client. She asked a lot of questions as she was not sure about the fit. I sent measurements (twice), told her repeatedly that is fitted small and that I did not have a returns policy. She decided to take a chance and ordered it - ...