Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Sold counterfeit item...any recourse?

Hello. I purchased an item on ebay (supplement). I didn't open it right away. When I did it was clearly not the same as I have bought previously. I contacted the manufacturer and they said the lot number is counterfeit. The sellers will not refund me...

Shipping items over $500 to alternate address

Greetings,I have messaged the buyer to confirm shipping address and waiting for response.The buyer is in the UK, however, shipping address is to a person in the US.I am concerned about shipping this item. Does anyone have any suggestions on how to co...

Odd... hack?

Hello! In my inbox, under 'important/ notifications' there is an offer declined for an old video game system, made, it seems as I was shopping this evening. I made no such offer. It's all in french, and should have nothing to do with me or my account...

Item damaged

The item I sent did not have any damage whatsoever, but the buyer is saying it was damaged during shipping. Well that's simply not possible. The buyer scratched off some of the paint on the item and tried to say it happened in shipping. Paint does no...

User avatar by Explorer
  • 27 Views
  • 0 replies
  • 0 helpful

Seller does not give me a shipping label

I ask for a return and choose "item doesn't match description or photos" at Sep 16th and the seller responded me at Sep 19th that i can return it. But the seller did not give me the return shipping label, the web page list that i should get a return ...

User avatar by Enthusiast
  • 35 Views
  • 1 replies
  • 0 helpful

When can i get my money back?

I purchased an item and returned it just 1 week after. The reason is I can't use it at home. Anyway, I sent the parcel but I didn't know I need to update the parcel tracking number. The seller already know the tracking number and label because he ask...

non deliver item

shipped an item , when tracked days later i see that it was delivered , but buyer claims that is not truehe has not received item up to now.....what is my next step post office claims shows delivered.does he has to submit a claim ?

Most Marked as Helpful Authors