Ask a Mentor

Forum Posts

Sorted by:

classic

how do i get to the old (classic) listing format?

Domestic sales only

How do i set my listing for domestic sales only? i do not want to sell internationally.

I'm locates in the US, and a buyer in Australia would like to purchase something from me. They are telling me that the shipping says $200, and most thins from the US cost $80 to ship. It's only around 8 lbs., but in a large box. I entered the actual ...

High Value Item Sale Protection

Dear fellow eBay Sellers, I just sold my first high value item…woohoo!! What tips do you have for protecting the sale. It’s a platinum engagement ring, and I have documentation of its authenticity and details of the stones.My concern is that if I sen...

selling internationally

I am selling an item that I listed as shipping free. Someone has made an offer from overseas. I understand that I pay for shipping to the international shipping hub, but who pays for shipping to the other country?

pellet guns

To which states does eBay forbid shipment of airguns ?

Got an samsung s24 ultra provider service is att

I got the phone from ebay and the phone says reported lost or stolen.

Wrong address

Ordered an item, and somehow a wrong address was made in the end.. I have contacted the seller, what can I do more to make sure it cancels or shipped to the right one?

Incorrect Tracking

i purchased a label on Saturday. Tracking shows delivered to a different address as of Friday. I have NOT shipped the item yet.

Resolved! return shipping label

I refunded a buyer who wanted to return item tried to send him shipping labe, a refund came through instead, not getting help with automated assistance. Cannot find number for agent. Fist time had to do refund.

I can't find the 6-digit HS (Harmonized System) Tariff Number for customs for a skateboard deck

I can't find the 6-digit HS (Harmonized System) Tariff Number for customs for a skateboard deck so it won't let me send item? What’s the 6 digit HS Tariff Number for a skateboard deck?

How to talk to an agent

What number do I call?

False advertisement

I needed a set of silverware. Came to EBay to find a nice set of silverware. Found a beautiful 40pc Rose Gold set.(I have pictures)So I put it in my watch list, and kept on searching. Next day I find that the price is marked down, and so I purchase t...

Customer service

Does anyone know how to contact an actual human at eBay?

Combine Shipping Question

I have someone who purchased and paid for 2 items seperately and now they want to combine shipping. Is there a way I can combine shipping without cancelling the orders and then bundling them.