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Forum Posts

Buyer Protections

On 2/28/2025 I posted about Seller Fraud on Ebay. No one replied so I am asking again. How do I get in touch with Ebay concerning a dishonest seller? Quick recap: Seller uses fraudlent tracking numbers. Ebay does not verify shipping addresses with US...

User avatar by Adventurer
  • 25 Views
  • 2 replies
  • 0 helpful

Resolved! received wrong item

Wrong item was shipped to me. Does not match listing. Ebay's automated system flagged it as"Not Received". No contact from seller. Sent messages on several occasions to remedy this issue. Need Ebay to help with this. Ad states that returns need appro...

Shipping insurance for sellers

I shipped a computer monitor and bought the shipping protection on ebay (while buying the shipping label).The package was shipped via FedEx and arrived to the buyer damaged. How do I contact Ebay about getting a refund for me? I've tried filing a cla...

User avatar by Explorer
  • 18 Views
  • 0 replies
  • 0 helpful

Adding shipping to Italy

How to add shipping to Italy but no other international shipping, to an already existing listing?Have already tried revising listing several times

Received an offer

I received an offer from a buyer, and I am unable to access my offer on the app and the website…please advise

cancel as buyer never paid

A buyer has not paid me for an item he bid on, been 4+ days. How do I relist and go to the next bidder in line? This website is of no help to answer this question, very unfriendly

Return Ship - Paid by Buyer

I have to return a leather jacket back to seller in a foreign country. The shipping cost is over $50 - more than 1/3 of the purchase price. Reaching through the help section, it appears that eBay has an option where I can request the return ship labe...

what's up with customer service?!!

I have tried since 8:00am to reach someone for Customer Service. I was Reporting a Seller for Violations and Automated system still will not submit! I guess to eBay ethics is a thing of the past!!!

User avatar by Explorer
  • 12 Views
  • 1 replies
  • 0 helpful

1st purchase and problems

I placed an order on 2/21. It was suppose to arrive 2/27. Delayed until 3/1. Tracking provide says only a label was created. USPS is waiting. When I try to contact seller it just loops me back and asks me to register. I’m already registered. This is ...

User avatar by Enthusiast
  • 19 Views
  • 1 replies
  • 0 helpful
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