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Resolved! Buyer return requests beyond 30 day return window - eBay Money Back Guarantee

I have a buyer who opened a return for an item more than 30 days after the date of purchase, claiming the item is defective. My store offers free 30 day returns. Ebay approved the return despite it being beyond the 30 day time frame. How do I avoid h...

Order not shown on my account

Order than oil pump Never showed up on my account Now the oil pumps showed up at my house how do I return it

No sales, less views

I had pretty steady sales until I granted a requested cancelation by a buyer. (She bought the wrong book.) Since then I've sold nothing and my views are down. Why?

My item arrived after I got a refund

My item was lost in the USPS system for over 11 days and the seller only sent me the tracking info when I contacted them. The second time I contacted them asking if i should keep waiting or not eBay issued a refund. The question is what do I do if th...

buyer never received the return shipping label

how do you contact a live ebay person

Seller fraud

I purchased an item listed.. after 9 days the seller informed me they didn't actually have the item to sell. Now the seller is ignoring my messages and refusing refund. What do I do ?

buying wilkinson razor blades

trying to purchase wilkinson hydro 5 razor blades from an ebay selleron trying to complete the purchase a red banner appears stating because it isa sharp item i need to verify my age (I an in fact 81 yo) told to click on the link to verify my age and...

How do I get a real person to help me through eBay

Trying to give a refund . eBay won’t let it go thru

If something isn’t authentic

Am I guaranteed if item is a fake?

Local pickup - still shows “buyer paid - ship now” on Seller Overview page.

I had a buyer buy 2 items for local pickup. They picked them up, I scanned the QR code and the items correctly show they were picked up. But the seller overview page still shows “buyer paid - ship now” and it has been 3 days since they were picked up...

Unauthorized purchase

The automated phone call 1-866-961-9253 does not work for me. My main account is on ebay canadabut I do live in the US a few months per year and make purchases on ebay.com The automated phone system does not accept my Canadian ZIP code. I am stuck

Resolved! refund

how come buyers can lie about anything that pertains to a transaction so they can get the item for free and ebay always believes them that's not fair to honest sellers like me i can't afford to give away my products for free if this is allowed to hap...

Account back in review after reinstatement

Hello My account got suspended permenantly and then got reinstated after i di an appeal with the customer service rep and now i got an email after 2 days that my account is under review and i have no option to speak to an agent to see if i need to su...

eBay is monitoring potential changes to tariffs and will update the eBay community as additional inf

Hi, Ebay is thinking to do some changes to the tariffs???

My listing seems to be glitched- help!

Hello, thank you for your help. I have a listing that received a couple offers and questions, but ever since the last offer, the listing is constantly stuck on this "Review Offer" option, and when I click on it, there is no offer to review. However n...