Community Mentor Program
Love helping others and know a lot about eBay? You could make a great Mentor!
Forum Posts
How do I let buyers know? I’m on vacation or away for a week
I want to inform buyers that I’m away for a week
List of all my sales
I’m attempting to find a place on EBay that shows all my sales
Zero Balance on purchased eBay gift card
MY HUSBAND AND I, MY HUSBAND ESPECIALLY , PURCHASED $600 EBAY YESTERDAY AND ALL 3 CARD IS EMPTY, PLEASE , WE NEED A REFUND ,SOMEONE FROM EBAY SPEAK TO US OR JUST SEND A NUMBER
Agent
How do I talk to an eBay person
Cancel Return
I cancelled a return. eBay refuses to recognize it says it's still open. Then it takes me to the cancelled request which clearly states it's been closed.
Payouts
First time seller. My account says I have to put in my bank account information. But I want to receive payment to my PayPal or credit card. How do I bypass the bank account page?
Seller
Why was I charged for a shipping label if the buyer paid shipping costs! I’m confused.
Adding a video to my listing
Recently I have not been offered the “add video” selection when listing, talked to customer service about it last week but it still is not working. Is this just me or are there others experiencing this????
microdeposits
Where can I add my microdeposits?
Error Message for Promoted Listings
I get and error message when I make a listing that the Promoted rate can't be uploaded and to try again. But, it still doesn't work. Happened yesterday morning too, but worked later in the day. Now, I have 25 listings without the promoted rate - any ...
No guarantee badge
No authenticity badge. I followed all the steps and met all criteria.
Tracking Uploaded On Time and Validated - Bug
Hi all, My tracking uploaded on time and validated report recently began showing orders as out of compliance (enough that I lost top rated seller status for the first time ever). I researched these and found that none of these orders were actually ou...
Tracking info not syncing with ebay
Hi, I sent a sold item using DHL parcel, and entered the tracking number in the sold item, but the status is not visible on the eBay site. When I click the tracking number on eBay it goes to the correct dhl page and shows the item has been delivered ...
Return orden
I need to contact customer service at my last purchase. I requested a return. Then the seller contacted me and sent me the return label. I sent the item back to him with the label. Now he tells me that I should contact eBay customer service to close ...
Relist an item.
I didn't update "quantity available" and now my listing is gone
