Ask a Mentor

Forum Posts

Sorted by:

Resolution center

Is eBay Overcharging My Customers For Shipping???

I have a sellers account where the bulk of my listings require the buyer to pay for shipping. Since going on Managed Payments I have noticed, consistently, that the amount eBay charges buyers for shipping, based on dimensions and weight I provide in ...

Total Sales

Hi is there a way to check your total sales since becoming a member ?I could find it at one time now it just goes back a year ?Thanks !

786 note sell

Is there a way I can charge someone for shipping after the sale? I don't see a send invoice option.

Watch List missing auction ending information

I just noticed that some of the items on my "Watch List" no longer have an end date/time. Anyone else seeing this? Cheers

Re. Entering Information

I have been a loyal customer here at Ebay, but every time that I want to buy and purchase an Item need to put Credit card Information is out the question. You are turning customers away on this issue. But it leave me no other choice to shop somewhere...

how can you sell on ebay without a PayPal account?

I need to return a package but the sellers addresses do not match.

The seller had a local address for the purchase but now for the return the address they have is out of the country. I want to send it back to the address on the package, the advertised address when making the purchase. Is that going to be a problem?

Getting paid for items sold

I received an email in April, directing me to change my payment receipt accounts -- from paypal to my bank account. Now, I am reviewing my account, and I do not see any such guidance within ebay.com. Was this a scam? And, is it still okay to use Payp...

FedEx Miscalculated shipping fees

Total of 4 Fedex shipments in July. 2 - Total $ amount billed to me does not match Total in the FedEx charge details.2 others are fine.Everything prior to July seems to be correct as well.

RETURN OF INTERNATIONAL ITEM - USPS WANTS $24 TO RETURN A $16 ITEM

THIS DOESN'T MAKE ANY SENSE. I have Floor Cleaner parts which need to be returned unused. Original item was defective and returned via EBAY with full REFUND. This was additional cleaning head and filter I ordered for the unit. Since I no longer own t...

eBay Phone Customer Service

I need to talk to an eBay rep about a seller. The chat bull***t is useless and they disconnect the phone when calling the old number. eBay, this is NOT customer service. How do I contact a live person?

Issue with account

Hi, My account is on hold. I get message that check your inbox for more details and i have checked my inbox and email. I don't have any email from ebay regarding the account hold or how to unlock. And there is no way I can get in touch with ebay supp...