Ask a Mentor

Forum Posts

Sorted by:

Resolved! Buying on eBay

My wife is interested in a boat that is listed on Facebook, the seller says eBay shipping department has possession of the boat & eBay is handling the transaction. Boat is very cheap & as per the Facebook seller is not listed on eBay. Doesn’t smell r...

Shipping for Buyers

I am seeing new messages on various items marked DOES NOT SHIP TO YOU. And the message is there even when the seller offers shipping and a shipping price is listed. Never seen this before. It has always been LOCAL PICKUP ONLY. For items that sellers ...

Didnt receive full amount of refund

The seller noticed some damage to the item before it was shipped and offered a full refund of $79.49. Original purchase price was $74.99 and $4.50 was tax. Seller issued a refund of $79.49 but eBay kept the $4.50 which made my refund $74.99. The tran...

Ebay customer service phone number?

Hi,What is Ebay customer service phone number? Thank you

Feedback issues

Is anyone else not able to enter feedback for orders with multiple items? Is there a way to solve this?

Items damaged in transit by courier

Ebay charged me for 2 shipping labels, even though I only printed out, and used 1 of them.

Ebay charged me for 2 shipping labels, even though I only printed out, and used 1 of them, for the same transaction (sold item, that I needed to ship out), and I believe this has happened on other occasions too. Yesterday when I printed a shipping la...

Resolved! Apple Pay only shows on mobile app and not on Mac

I pay for most of my eBay purchases via Apple Pay since last year as most sellers have now started supporting it. It's quite convenient and can be done with a double tap. But for some reason my MacBook Air which also has all the cards added to the wa...

I want to open a shop on ebay

I want to open a shop on ebayCan someone guide me?

listings

when i list my item it sends me a page saying we looked everywhere looks like the page is missing. Can anyone help please

add payment account

I can't add my bank account, it shows that there's something wrong with it.

bad seller

Hi, I was offered an item today that I was interested in. So I agree to the price, I was about to pay but when I saw who the seller was it was someone I had enormous trouble with about a year ago and so I put in a 'cancel purchase' they have refused ...