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Shipping Refund

I had a customer purchase several items from me and asked me to combine shipping. I did and now they are asking for a refund of the difference because it was considerably less than what was anticipated. I do not know how this process works. Please he...

User avatar by • Enthusiast
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  • 0 replies
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Is there any Real customer service help?

I'm an eBay seller for 20 years. I have 3 stores. I offer over 8000 items... 2 were very profitable until recently. The issue; I periodically but consistently send offers to "watchers" of my listings. I get a good 30% to 40% of my sales like this. Re...

Selling problem

A buyer in Australia wants to purchase from me but when he tries to buy he is getting a message 'unfortunately, the seller won't post to your location'. I've not knowingly excluded anywhere so I'm rather confused. Can anyone help, please?

contact buyer

I can't contact the buyer. Ebay has changed the way to do this and it doesn't seem to work????

adding tracking to purchase

Buyer bought two items and paid for each before I could send an invoice with combined shipping. I packaged the two together and printed a shipping label from one of them, so it needs to be mailed today, and I will refund the buyer the difference. I m...

Can't Contact Buyer After the Sale

Starting a few days ago I cannot contact the buyer AFTER a sale any more to say the item is shipping and give the buyer a tracking number .... the same way I did it so many times before! When I click "Contact Buyer" it now takes me to the "Messages" ...

Resolved! Item returned to sender

I shipped an item I sold, using the label provided by EBay. It was just returned to sender. What do I do now? Now I will need to pay for shipping again? They provided their address but for some reason it could not be delivered. Not sure what to do. T...

item sitting in International Hub

Purchased a ring from a UK jeweler. Seller sent out promptly but has been at eBay International Hub since Oct 24. Was supposed to arrive Nov 1. Updated once to arrival Nov 12-15 but that was removed from tracking.I can't locate a phone number or emai...

Scammer?

I accepted an offer with local pickup. The buyer is texting me from out of the country. They want pay for shipping. This is my first ebay sale and I don't know how to do that and make sure I get paid. Does this sound like a scam?

User avatar by • Explorer
  • 19 Views
  • 2 replies
  • 0 helpful

Resolved! Hacked

My account was hacked and have been trying to report it but after repeated tries the phone system doesn't work. How do I get to speak to a human being???

User avatar by • Pathfinder
  • 24 Views
  • 1 replies
  • 0 helpful
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