eBay

I cannot find my purchase in history and need to return

I cannot find a number to speak with anyone and the automated system is of no use. I purchased an item that was shipped highly damaged and need to return it. When I go to "my Ebay" there is no record. I need to speak with an agent because my account ...

Resolutions

I want to return my item as it is the wrong item and have gone thru the Resolutions for return and after 3 days I asked ebay to step in.It has been 4 days since I asked them to step in and one place it says closed the details says it's pending.What d...

Filing insurance claim. I purchased my label & insurance from ebay, who is liable for the package?

Has this happened to you? Yes the item was destroyed in transit even though the item was well packed. I asked ebay to call me, and all I got was a run-around from every customer service rep, who I could barely understand, since ebay does not want to ...

Can somebody please explain to me what the Policy is on the refund on an item that is missing parts?

refunds

seller received my return on July 20. Have not received refund. Whats my next step?

Abuse of return policy

Sold a new Expensive item expect them to professional install, the buyer improperly installed and burned the unit, they knew the company warranty will not cover, so they used eBay return easy policy to get a full refund claiming it was used (the word...

Refund

Hello im wondering why ebay sent money back and took even more money out of my account? This is wrong, im not notified or anything about it, just checked my account and seen it sent back 500 something and took over 600 out, im not to happy about this

Items removed with no provocation

Items I've been selling on ebay off and on for over 20 years... I had 22 items removed from my store. It has neutered my sales. No reason was given other than "for the safety of our buyers" bull**bleep**. So, if one person complains about one item fo...

listings how do i stop from items being automatic relisted when sold

I cancelled an order that was delivered anyway. I was refunded. What is the protocol?

"Free Shipping" button

I need to know why my "free shipping" button disappeared from my shipping box information. Does Office 365 have anything to do with this? I already spoke with an Ebay rep and they saw the error. Said to wait 24 hours to fix itself, well it's been 36 ...

QR code. Do I put this on pkg

I got scammed

On july 23rd of 2021 I purchased an msi rtx 2070 euper from a guy it was all going so well, I paid him 350 dollars on venmo and from there it went downhill, I messaged him numerous times asking for the tracking number and when the package was going t...

Is there a contact number I can actually speak to someone

I ordered something on my ebay and then went back into my ebay and had to log back in and change my password. It is not showing what I ordered or my messages between the seller. It has all gone. I can see what I have viewed and looked at the last few...