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Forum Posts

Item not as described

Where do I contact Ebay?Bought a piece of heavy equipment for 19000.00 it is in operable.It was describe as work ready no issues.Thanks if you can provide info.

Feedback

By changing the feedback format so that I have to write a response to each purchase will narrow my feedback input ie I will leave fewer words or not leave feedback at all

buyer requesting me to text them

Buyer wants an item i have listed we agreed to price but not ship fees-I am newer to ebay but I recalled that we are not suppose to communicate other than via ebay so I emailed her via ebay and told her id be happy to answer question just not to her ...

Seller won't respond to my request to cancel a sale.

I bid on two of the same items from this seller. I requested combined shipping. No response. I requested the sale be cancelled. No response from the seller. I don't want an unpaid item on my account because the seller isn't responding. These bids wer...

Package marked as delivered but never arrived

I ordered an item a couple weeks ago. It was marked as delivered on 7/13, but never showed up. The deliver-to address on the tracking was correct, so this was not the seller's fault. I was on alert waiting for the package and can normally hear if the...

Printing my purchase history

Hello. I am trying to print out my 2019 purchase history for some back tax reasons. Most of everything I bought will be deductible if I can just find a way to print it in a report. Thanks for your help.

Partial refunds

How do you issue a partial refund to a customer. I'm letting them keep one of the items, but want to issue a partial refund.

User avatar by Rising Star
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Refunds

I have been waiting on 5 refunds since April 16th..and have not received one penny to my card.its impossible to speak to anyone..i need my money ASAP.its $ 414. Out of my pocket...bless

Sent the wrong item

I accidentally sent the wrong item to the buyer and would like to send the correct one and have them send me the incorrect one back. Is there a way I can do this without having to issue a refund and both of us getting a shipping label?

$500 deposit required on auto

What is the $500 deposit that flags when you want to bid on a vehicle? Is it to be paid right away when winning auction or does it apply to get to bid on it?

How can I speak to customer service these days?

HI all,I need to ask customer service a question. It just keeps looping me around and I cant seem to get phone # or even a call back. My ebay bucks even though small didnt pay this quarter and it says all my recent purchases have earned nothing. Did ...

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