Ask a Mentor

Forum Posts

Sorted by:

shipped item to the wrong buyer

hello. i shipped an item to the wrong buyer, how do i correct this?

Received an item that was damaged

I received an item that was damaged obviously in shipping some parts were broken but the item overall is still usable after I replaced a damaged fitting I cannot get the seller to respond a week or better has passed and I have had no response from th...

manage my listing page is not working

My manage my active page is not working 3 days already.Can't get in touch with ebay

shipping to puerto rico

Why did ebay take the extra shipping charge option off of our listing

How can I talk to a live service rep from eBay

ZERO INSERTION FEES - HOW DO I QUALIFY FOR THEM AND HOW DO I GET THEM, ETC .....

I RECEIVED AN EBAY E-MAIL STATING TO GET MY MONTHLY ZERO INSERTION FEES. HOW DO I GET THEM? HOW DO I KNOW IF I QUALIFY FOR THEM? WHAT EBAY PAGE DO I GO TO SIGN UP FOR THEM OR GET THEM? DOES EBAY AUTOMATICALLY "GIVE" THEM TO ME? ANY INFO WOULD HELP.

Resolved! Insurance

How do you use the square trade insurance that you purchased with you item to get the item repaired?

Difficulty with order

I paid for a play station 4 that was supposed to have a pick up in Houston. The seller does not respond to my messages and eBay is processing this as something that has to be returned when in fact I never received the item or picked it up. How do I g...

How do I talk to a PERSON to get help with hacked account?

Close the account

My account is restricted or suspicion due to making ebay payments that I didn't know about. I have not been making money on ebay since I signed in. Can you guys please close my account so I don't have to worry about this again. I don't want to use eb...

I purchased a product from eBay from a seller pro bill I mean pro build and I received the item but

Resolved! STOP ebay emails: "1 new match today"

I get ebay emails every day, trying to sell me a specific product. I have turned off EVERY advertisement and communication preference in account settings but still get emails daily. They are not phishing emails. I have checked all headers and they ar...