Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Buyer requested to cancel the order

Hi. I'm a new seller. Yesterday I had 3 orders, I was about to deliver when all 3 customers said to cancel the order. How should I solve this problem? Does it violate eBay's policies? Pl help me. Thank you.

Return

Hi Dear Sirs.I opened return for the item 20-07681-96185. I have already sent it but I delivery company gave me another tracking number as it was international delivery. I don't know why I couldn't change tracking number in the system. I asked the se...

help

Why do I have a contraction

User avatar by Enthusiast
  • 31 Views
  • 0 replies
  • 0 helpful

How to set payment deadlines?

Hello,Need a little help.Is there a way to require payment in 2 days after winning bid? I've had 3 people ghost me after winning an auction. Thank you

User avatar by Rising Star
  • 66 Views
  • 2 replies
  • 0 helpful

service metrics - counterintuitive for every seller

The more one sells, the greater the chance of having more returns, Defective or Not as Described being most likely reasons, as it is disadvantageous for a buyer to not use those as the reason for returning, because of return shipping. Even having fre...

Buyer question

I had bought an item from a seller on here 10 days ago, the seller hasn’t shipped the item I bought, I figured with thanksgiving maybe they would of shipped my item on Monday the 29th however they have still not shipped the item I bought, I have reac...

User avatar by Pathfinder
  • 44 Views
  • 1 replies
  • 0 helpful

30 day hold on High value items.

Hello I recently made a sell for a item over $1000, an learned about Ebay's 30 day hold on high value items, fantastic right! In all seriousness I knew there would be a hold on an expected one. I didn't expect it be 30 days. Then I assumed oh it just...

requiry cancel.

I want to cancel the order.At first, I made a wrong order and asked for cancellation, but I was told by the seller that it was out of stock.The seller says he canceled it, but the details do not appear to me, but the payment status remains the same.P...

Screenshot_20211130-154946_eBay.jpg
User avatar by Enthusiast
  • 32 Views
  • 0 replies
  • 0 helpful

Request to Cancel Order by Buyer

Is anyone else having problem canceling an order per buyer request? I've done it several time but today, 11/29, I kept getting message "Something went wrong. Please try again." I can't do it on from my phone app or laptop and desktop. And going into ...

scamed ebay gift card

I dont understand, I get robo calls that are suposed to be blocked instead Ebay calls get blocked. I called because I dont understand why the chat person didnt ask for not 1 number off the Ebay gift card other than the redemption code when I told him...

User avatar by Explorer
  • 33 Views
  • 0 replies
  • 0 helpful
Most Marked as Helpful Authors