Ask a Mentor

Forum Posts

Sorted by:

Need help

The seller’s always responsible for return shipping if an item is broken or doesn’t match the listing, regardless of their return policy. But the seller reject to send shipping label because he said he lives in china. Help me plz!

how do I create a packing list ?

how do I create a packing list for my shipment ?

shipping costs

Hi, I recently sold an item and way underestimated the shipping costs, is it too late to request more from the buyer? I am supposed to ship out item today, 1st sale btw and Thanks in advance!

tracking

I returned an item and printed ebay lable and sent the item but when I try to add tracking number it says tracking number not recognized

Final Value fee on single vehicle sale using Quick Listing

Hi Folks. I can't tell from all the info on the Ebay website if I have to pay a Final Value Fee if I sell my truck (one time seller) on Ebay using the Quick Listing Premium Package. Can someone please help me understand? Thank you so much!

Stop Ebay junk mail

How do I get Ebay to stop sending me emails about available items similar to one that I already bought?

Resolved! Ebay approved a return without checking with me

As a seller, I received a message that I was to send a refund to a buyer. The buyer had not contacted me first; he had gone straight to Ebay upon receipt of the item. The buyer's reason for the return was basically that he didn't like the item. He sa...

fees on refunds

Do you know how ebay is cheating you on refund fees? I recently discovered that ebay does not refund seller fees on refunds unless the refund is at least 60% of the original sale. I found this out when I refunded $100 to a buyer on a $400 purchase. E...

International Shipping

255123323939This item auction ended I dont think i allowed for international shipping, if i did need to figure out how to change for future auctions. I am disabled and dont leave the house, that is why i only want to ship usa because i can do everyth...

Opening an ebay Basic store

I'm 95% sure I want/need to go from being a busy seller to committing to a basic store subscription but wondering how my current listings convert over to the new format/store?

Buyer/ fellow seller tried to Scam me

I had a Buyer Purchase a Action Figure Lot of Halo Figures and also noticed they sell the same type of figures and accessories, then sent me a message of broken figure. I took pics before shipping because this has happened in past! It was same figure...

Shiping adress

Hello ,I want to know why a seller cancelled and order 5 days after and saids error in buyers address if my address is ok and ls where I received all my mail and packages.I payed fast for shipping and for the item.Is not the first time this seller do...

scam buyer

is this person a fraud? one day after buying an item their account looks like this lavly63No longer a registered user Items for sale Based in United States, lavly63 has been an eBay member since Sep 09, 20210 Followers|0 Reviews|Member since: Sep 09,...

Seller not sending item

After waiting a week beyond the delivery date I contacted the seller to request and update on status, as the tracking had not moved from initial purchase.The seller apologies saying the item was not in stock but he would send a like for like replacem...

buyer wants refund on a factory sealed product i do not accept returns

a buyer bought a factory sealed product from me, but said when he opened it the seal inside the bottle was opened . i do not accept returns he just texted me and asked when I'm refunding his money could it be a scam ? does he have to go through ebay ...