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Forum Posts
Refund
I have been trying to get a refund for a item that has already been returned and the tracking number has been provided the seller won't give me a refund for a wrong order
Offer
A seller sent me an offer and told me it is an invoice and to follow the instructions, but when I put the items in my cart the discount is not reflected-will this be taken care of on the back end?
Original USPS tracking number needed
I had a customer return an item. Now I need to do a damage claim with USPS and need the tracking number. I went to the item in my sold section and all I can see is the tracking number that was used to return the item to me. How do I find the tracking...
Resolved! seller is under covid quarantine - advice needed
Within days of listing two items for auction, a member of my immediate family tested positive for covid 19. I am that person's primary caregiver. We are all supposed to be under quarantine for at least 10 days, which extends beyond the end of my auct...
USPS Parcel Select Ground Not Option To Purchase?
Hi all, I recently sold an item and the buyer chose USPS Parcel Select Ground. However, when going to purchase the shipping label, this option is not available. I understand I can pay the difference to do Priority Mail or even use PayPal to potential...
Fake email
Hi,This morning I received what I figured to be a fake email but I stupidly called the number to get it resolve and block my account or delete it. What should I do?
Returned and Refund
hi. I wrote that ''I do not accept return'' for 154590915845 number of the my watch but automaticly ebay refunded the buyer.Why? I dont want to accept return and refund to buyer.
Advice - Buyer not responding and arranging pickup - after purchasing my item.
Hello! Would someone please tell me what to do when a buyer has purchased an item, which states local pick up - but won't respond to arrange pick up? It's been 8 days and I've sent two emails. He paid, but I've received not communication. I am in NJ ...
Tires
How can I return something that I have not received?
Changing to shipping address
A buyer made a purchase and paid then asked to change shipping address. I saw where you can edit the address but says you may not be covered under their shipping policy. Should they cancel and reorder or should I just change the shipping address. Tha...
Contact eBay agent
How does a person contact someone from eBay? Can't tell me a company this large that people are always shopping and selling on 24/7 doesn't have some sort of 24/7 live support? Am I not seeing a way or is it really this pathetic? A dam bot that can't...
