Ask a Mentor

Forum Posts

Sorted by:

More eBay bleep

I purchased a few items and the seller has printed the label on the 6th - still no pickup scan and all i get is escuses. the estimated delivery date keeps changing and when I want to report an item not received it keeps moving the date I can report t...

Resolved! What are the numbers beside of the bidders? Some have 1 or 2. Mine has 11. Does anyone know?

My shipping label return address is wrong

My shipping label return address is wrong, how do I update this? I've already updated my return address in https://accountsettings.ebay.com/uas/addresses.

Return for refund

Sent items back to seller using his shipping label items got to his state and city an hasn't moved since

returns

Iwas filling out the form for returns and hit CANCEL by mistake.... how do I fix this please? Thank you

Can a seller cancel a refund..?

Hello! A recent purchase I made arrived a little damaged. I contacted the seller and I’ll be getting a partial refund soon. I’m not too familiar with the subject of refunds on eBay but I was wondering if a seller can cancel a refund?

When did sellers loose seller protection?

I had a recent return request and the issue stated was that the item was not as described, The buyer stated they had the item checked at a local shop, that proved to be false, Said the item would not run when the buyer said they had it running. So wi...

Buyer vindictive Reporting items

People reporting items as offensive because I didn't accept offer Black Americana How can I fix this. If mine is offensive then all should be removed

EBAY BULL

I got this "return" from ebay today: Order: 17-07502-00626 Item Qty: 1Buyer: johnbscottShipping Origin: AustraliaOriginal Tracking #: ESUS55735150Return Tracking #: ESUS:ESUS56911486 / USPS:9200190221582734068179Return Reason: Restricted/Prohibited I...

I have no recived my order

Order number: 03-07465-62574I have not recived my order. I contact the seller, no response

Items purchased

Please step inseceral items purchased on hold at “Arrived at USPS Regional Facility YBOR CITY FL DISTRIBUTION CENTER “each have same statuswhy delayed ?

Changing a name after divorce or marriage

I made my account when I was first married back in 2004-2013. I did not change my name after my divorce because it was too difficult. Well I am about to get married and I absolutely do not want my previous married name on my account. How do I go abou...

order # 02-07208-77950 item # 392718116359

dear ebay, On 06/14/2021 Item No. 392718116359 was ordered by No. 02-07208-77950 Unfortunately, I have not received the order yet, and upon tracking, I found the order and returned to the source. There was an error on your part: the wrong mobile numb...

Resolved! Ebay Bucks 5% Offer Not Updating

On 9/13 I received a 5% ebay bucks offer. I activated the offer and made several purchases that were eligible for the promotion. Since then I've noticed that the ebay bucks have not been noted in my account, nor were the purchases listed on the ebay ...

BUYING

WAS NOT ABLE TO BID ON 3 WATCHES FROM SELLER ,THE WATCHES WERE SOLD FOR LESS THEN MY MAX BID CAN NOT CONTACT SELLER ALL IT SAYS IS SELLER RESTRICTIONS