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Forum Posts

Account Restriction

Dear eBay, I do believe you guys suspended or restricted my account unfairly, and I'm requesting that you restore my selling privilege's immediately! I have an item that I need to sell ASAP! And you suspending my account without due cause is hinderin...

User avatar by Explorer
  • 46 Views
  • 1 replies
  • 0 helpful

Buyer refunded something they already have

I have sold a pubg account and they buyer already have it , i have gave the buyer the email and password and they already have it and i have proof of them asking me for links to the account and i provided everything and they already have the account ...

Buyer claims not in package

I have an issue her. I sold a padlock vintage key for for $45.00. Wrapped it in paper and in padded envelope 7x5" and mailed. The buyer claims no key in the package and envelope not ripped or teared.Im positively sure i placed it in the envelope. I r...

I think this may be a scam and need some help

I bought some expensive photography gear back at the beginning of October that's shipping from Greater China. The seller (based in the Russian Federation) put a tracking number into Ebay that actually hasn't shown any updates. They sent me a link to ...

Shipping- Box 10lbs 24 x 18 x 18 No Options

Hi, Hoping Someone can help me out here. Shipping a large toy. Box is 24 x 18 x 18 weighs just uner 10 lbs.When I enter that info into the shipping page, so I can print a label & be on my way, instead of returning all my options and pricing, The syst...

return

I purchased a leaf blower on 11/02/2021 and 20 minutes later realized I purchased a tube that fits on a leaf blower and tried to cancel. Could not. I received tube on 11/07/2021 and requested a return. Had to wait a couple of days and then on 11/13/2...

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User avatar by Explorer
  • 35 Views
  • 0 replies
  • 0 helpful

Security Notification question

eBay sent a notification regarding dealing with a username that is a security risk. I checked everywhere and found that I’ve had no communication with it. Is this alert a possible scam to get info?

becoming a top seller

Do I have to give free returns on all sales to qualify for a top seller? What are the advantages? Do I receive extra money back on sales?

User avatar by Rising Star
  • 41 Views
  • 1 replies
  • 0 helpful

Hold on user account

How do I release a hold? - based upon having created a new account -- with new payment details. Also I have put in a temporary photo because it's not taking the photos ending ".heic" - which I know will upload from my phone-app once created on comput...

User avatar by Explorer
  • 33 Views
  • 0 replies
  • 0 helpful

Account restricted do to lack of selling

Can anyone help me get my account reinstated. I was restricted do to lack of selling. I call customer service and could not get help from the phone center guy. Is there an email address or way to contact a usa customer service agent.

User avatar by Rising Star
  • 34 Views
  • 1 replies
  • 0 helpful

Buyer ask me to send 2 different address

Hi, I have a buyer like my item then bid before, and ask me to send out of USA and I tell her, I don't send out of USA, then cancel item, and now she said she have address in USA , why she asks me send out of USA when she know I do not send out of th...

Time frame for opening a dispute as a buyer

I purchase a part that was incorrectly described by the seller. I contacted the seller since I would like them to return the item and have them send me the correct item that I need. I am waiting on their response before I open a dispute as they may b...

User avatar by Pathfinder
  • 43 Views
  • 0 replies
  • 0 helpful
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