Ask a Mentor

Forum Posts

Sorted by:

Done with ebay

After 13 years I have cancelled my subscription and ebay store. Sorry to all my followers, but you can find me on Reverb and US Audiomart. Reason for leaving are excessive seller fees and unethical harmful feedback policies. Ebay allowed a dishonest ...

coupon shopcyber20

coupon shopcyber20 doesn't work no matter what i tried

Refunds

A buyer ordered and opened a sealed product (supplement) and now does not want it. Stating that it was not advertised correctly. It is a product the sells on Ebay frequently and I double checked everything. I am positive it was listed exactly as it s...

can i list for free in germany as a new seller or how many listiing unit is allowed to list as new s

hallo dear sellers i am new on ebay but i am facing some problems i have created a store in germany. i have connected with the cj dropshipping but i can not list the product it shows my bank account mistake to add again i want to know how many produc...

ShopCyber20 Coupon

Hi all, I just purchased a watch today and at checkout I tried to enter the code ShopCyber20 coupon and it did not take-any ideas as to why as I did not see anywhere that watches were disqualified from the promotion. Thanks,Carolyn

Resolved! How to bill for additional shipping charges

I didn't have correct shipping charges. Buyer agreed to the new charges. How do I bill him the difference?

Buying a Defective item

When a buyer receives a new item that is defective but the seller doesn't have free returns listed, they still have to refund the purchase with a return shipping label per Ebay policy?

Messages

My ebay doesn't have messages on it

Why does eBay find it necessary to get rid of phone call features

Why does eBay find it necessary to exploit it's sellers by charging enormous fee's to then get rid of the live agent? I feel like i got conned by eBay after 10 years of loyalty. I pay GOOD money to have eBay abolish a live person to save to stock hol...

Buyer has not picked up item.

I sold a pair of heavy speakers, local pickup only, to a buyer from Chile. He paid for the speakers and said when he comes to NYC we can meet up. He only comes to NYC once a month and we have not been able to hook up because he is only here for a day...

How do i return a item if i forgot my email and lost my phone from which the email was on somy refun

How do i return a item that i bought with a email that i don't have access to with a different email

Problems listing from iPad since iPadOS 18.1.1 update? Now wants iPhone pictures

I used to be able to do a new listing on my iPad by selling similar & deleting & taking new pictures & making text adjustments. After I updated the iPad to iPadOS 18.1.1 today, it wants to upload pictures from my iPhone. Is this a glitch or the new w...

Item delivered to wrong address

I had a purchase out of California and had to lean on the seller to get it shipped. He clearly didn’t ship it to the address I have for receiving packages. Now it’s showing that it’s been delivered and eBay is giving me the nothing to see hear bum’s ...

Shipping

Received this email for a suspension I ordered what’s this mean For flat rate freight shipping we need to either ship your suspension to a commercial business address or to the closest terminal to your location for pick up? The closest terminal to yo...