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feedback is unavailable for buyer asking a question.

i have a member asking me a question, but now i see that ebay has once again made things more difficult by changing the way it works. Nothing happens when i click on the user name to see their feedback and i have no way of knowing if the question is ...

chargebacks

Need help. I sold a marine motor a few months ago. Buyer bought it and discovered they made a mistake as motor was an earlier year than there boat. I had a 14 day return policy however buyer refused to pay return shipping and had initiated a return p...

Buyer claims that the Best Offer didn't go through. Should I give a refund? Or cancel & relist

Hi. A buyer purchased an item and then sent a message that the Best Offer of $240.00 didn't go through and she was charged the full asking price of $284.95. The actual processing of the payment doesn't finish until the next day, although I'm supposed...

Item not received but said delivered k

Have been trying to get this since November 8th

Probleme mit Rückversandt

Ich habe einen FireTv Stick gekauft, aber nur eine Fernbedienung erhalten.Der Verkäufer hat offiziell die Rückgabe akzeptiert, aber kein Rücksendeetikett zur Verfügung gestellt.Für diesen Fall gibt es bei der automatischen Hilfe keine Lösung.Wie kann...

How to report the counterfeit item

I bought item and the seller send me the counterfeit

shipping fraud

Ok so.. The item i bought went missing. The seller did refund my money. But then i got a notice from the post office that it was seized for counterfeit postage. So it seems the seller is trying to ship items they sell here with fake postage. So my qu...

Overpaid shipping

I recently sold a large item, and the buyer paid $75.55 for shipping. I purchased the shipping label on ebay, and shipped. Based on ebay's shipping calculator it should have been $21.30. What happens to the extra money?

cancel refund

how do I cancel a refund ? I will keep the product.

Update handling time

Is there a link to update my handling time?

Suspended for bidding

Hello, my account was suspended for bidding because I have a report that I have not paid for 2 items that accepted my offer. Yes, they were paid, it was just a problem with my credit card. I immediately made the payments with PayPal. I want to remove...

Can a Buyer return an item if it was sold through a different Merchant?

Ebay authentication process

Hi I have been an Ebay seller since 2012 and my sales have really declined. I finally had 2 sales close together, the first sale turned out to be a nightmare when the buyer opened a return a month later after purchase with false claims about the sung...

label link not working

Returns label link fails. each time it says Ebay server down.

My Return was not honored aa posted by Selleelr and Ebay. My item arrived super late and it did not

The item did not fit. It seemed to have been shrinked or mislabeled as an adult size when in fact it was like a child's size. It clearly states Seller pays for returns but Ebay gave me a partial refund excluding my Shipping costs. Ebay did not honor ...

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