eBay

HI

I ordered two different models of phone cases from the same seller. When I placed the order, the arrival date was January 25, but they could not ship my orders on time. I contacted them because I had to leave the country on January 24th. January 23 w...

Purchasing an item after a refund was given.

The buyer requested a refund for a postage delayed item, it was granted. The item did arrive and she would like to purchase the item now. How do I proceed?

Shipping

I purchased an expensive item on Feb 1, eBay says it’s paid for but not shipped yet. eBay Also says it will arrive by Feb 8 but does not show that it has been shipped yet. I’ve “contacted the seller” and very politely asked if it has been shipped but...

did not receive my item

ordered an item from ebay and after waiting for 16 days never got it called the shipping carrier and the tracking number for my item was stolen by the ebay seller and item was never shipped to me nor did I get it some how the seller posted on the tra...

Appeal case closed how can I contact eBay

I purchased a ring light and stand for £45. The seller sent the stand and said the light would come separately. It never arrived, communication with seller was difficult and they did not help. They have changed the tracking number so that the light a...

Seller sent a cat urine saturated package.

I received a package that was packaged in a plastic bag, once I opened the package the stench of cat urine was overwhelmingly. Obviously eBay only cares about the money they generated with the sale, and I am supposed to pay to return the items. not o...

Ordered Ariat work boots

Never received the boots that I have already paid for. Got an email that said they had been delivered but the boots had in fact never arrived...( I have a ring doorbell and never seen a UPS driver show up at the time stated when the boots were delive...

Paying shipping

I have it so the buyer pays shipping, so Why when I go to print the shipping label does it say I will be charged x amount of dollars for that label

Refund deducted from card instead of payoneer

Hi,I am seller and need help, How do i manage refund from Payoneer, sold an item and buyer returned it after sometime for full refund, so processed the full refund once item returned back. But refund amount got deducted from card instead of newly int...

buying several lots from seller on vacation, will not return until 5 days.

Tracking.....Tracking appears in disarray and it make shippers look erratic, is it the pandemic ?

"HIDE ITEMS" WHEN RECEIVED ISSUE

Is anyone else having issues with "hiding" an item once the purchase has been received and feedback has been left? I have been having the issue for about the last week. I have ordered many similar items and have three pages of orders. I need this fea...

Ebay crashes when trying to cancel a buyer's bid

I have been trying to cancel a buyer's bid since they did not see that the item was Local pick up. They have asked me to cancel it. I have other bids that would then be the top bid. The site used to allow you to do this but now all it does is hang / ...

I want to ship something by the global shipping program

I want to ship something by the global shipping program but the transaction is in process.