eBay

Refund Payment Hold

I forgot to post a tracking number for an item I sold. The buyer decided to ask for a refund. Ebay asked me to provide a tracking number, but they also put a 30.00 hold on my account. I put in the tracking number (The item is en route) and contacted ...

How to read downloaded reports, when they are CSV files

I am attempting to download Ebays's reports but they are CSV file. How do I download these reports so they are readable. Thanks

Notification of delivery

eBay needs to stop sending notifications that an item is delivered when it is still at the distribution plant or in the letter carriers possession. I am sick of running out to the mailbox to find nothing is there. These are eBay tracking numbers. I h...

A buyer who is abusive.

I have a buyer who is sending repeated emails to me about leaving them positive feedback. He is threatening to leave me negative feedback if I don't send him positive feedback by 5pm tonight? I want to have eBay call me but can't get to that page. An...

eBay permanent restricted a brand new account and refuses to close it

Just went through the business of creating a new eBay account to sell excess product from our HVAC service company. We've been in business for over 30 years and with parts being so difficult to find we thought this was a good fix. After doing all the...

What can i do to minimize the number of scams

I'm a new seller. What can I do to minimize the number of scam attempts being made to purchase from me? Seems like every single one that requests to purchase has no background info, offer twice the amount and wants to chat offline. What can I do? Cau...

charged twice

I was charged twice for 2 different shipping labels. Both packages were already delivered. How do I get my money back for the double charge?

how to send an invoice BEFORE is made

I am selling fabric. The listing is for 1 yard. The buyer wants 5 yards. I emailed her what the cost would be.She wants an updated invoice. I tried to 'Send an Offer' but it won't let me do it.I don't see anywhere to send an invoice for this particul...

Member Harassment

I have a member that's continuing to email me, harassing me and telling me I'm ripping him off because I won't sell him for the price he offered me. It pertains to item #304326936301. I've provided him with details of why I cannot accept his offer, n...

Combined Shipping Calculate Profile

Hi everyone, Can someone explain what I enter for the Profile Name in Calculated Shipping Rules? Is it the item number or title of the item? When I try click calculated shipping rule in a new listing, it doesn't give me the option of selecting a prof...

Chat

contact someone at ebay

How can i get chat with someone from Ebay

I want to talk to an ebay rep.

Call eBay

Hi it’s very hard to call eBay and who’s have time to read all that agreements and fine print’s.there should be some easy way to reach out eBay like phone call

seller cancel an offer that has been accepted because it turns out to be a scammer

I accepted an offer for an item but I found that the offer was bogus and I wish to cancel the acceptance. Is there a way to do this?