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Forum Posts

Ebay removed all contact and won't refund me

Hello,I spoke with an Ebay live agent about an issue I had with a charge ebay made on my seller account. It was a decent sized charge at above $1,000. The Ebay live agent told me I'd see the refund within 7-10 days and it has now been over a month. I...

Your payouts are temporarily on hold.

Hello,Today I received the following notification: "Your payouts are temporarily on hold while we review some details. Please allow up to 5 days for this review to take place." I haven’t received any violations or experienced any problems. This happe...

HDD eBay announcement was not true

The seller eBay announcement showed many pictures of a Toshiba HDD and claimed with would arrive with Windows 10 installed.They sent another brand, and it DID NOT have the Windows installed so I have returned it.When I notified the seller twice they ...

Sending an offer to interested buyers

Why does it say when I offer interested buyers an offer it hasn't been sent because counter offer aren't allowed? I have no idea why or what this is talking about. I'm just offering to the items that pop up in the offer buyers list sent to me by ebay

User avatar by Rising Star
  • 23 Views
  • 0 replies
  • 0 helpful

Betreff: Falscher Artikel erhalten

Sehr geehrte Damen und Herren,ich habe bei Ihnen eine Patrone für meinen Drucker bestellt, aber leider habe ich etwas anderes erhalten. Anbei sende ich Ihnen ein Foto zur Klärung.Bitte teilen Sie mir mit, wie wir das Problem lösen können. Vielen Dank...

Resolved! Item shows delivered buy USPS to mail box

Ebay sez items with that USPS tracking number has been delivered to my mail box bot wasnot . My USPS informed delivery sez that tracking number is not on my delivery. I have been looking for the place where it sez to report deliveries not made or los...

User avatar by Adventurer
  • 62 Views
  • 4 replies
  • 0 helpful

feadback

How do I change my seller rating? I made a mistake.

Issue With Seller Not Sending Pre-Order Items

I purchased 2 pre-order Comic books back on 6/29/24 which were supposed to be available for delivery in October. The seller claimed there was a delay with the distribution company and they would be shipped soon. I have been messaging the seller askin...

User avatar by Adventurer
  • 32 Views
  • 1 replies
  • 0 helpful

Refund for Undelivered Item

I ordered a presale doll last year. It was supposed to arrive by March. The seller told me Mattel makes presale buyers wait until October. When October came, he lost my address. I cannot provide an address without breaking the eBay rules. It's past t...

Recently online

Is there a way to know if a seller has been online recently just to know if the reason for longer shipping times is because of them not being on the app or they are on and are just slacking and not responding on purpose?

Every time I need help

Thank you, eBay for always helping me every time I need one thank you very much and merry Christmas. Happy Happy New Year’s

User avatar by Explorer
  • 19 Views
  • 1 replies
  • 0 helpful
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