Ask a Mentor

Forum Posts

Sorted by:

Ebay Services??

Someone advertised a Truck for sell on Facebook Market Place but said they were selling through eBay Services. I never heard of this. Anyone know if this is legit. It seems that eBay does not have a way to ask them directly. This is what they sent:Hi...

Item forgotten

I live abroad so i recieve my items via company called “usa2georgia”, i havent recieved 2 items. In the purshace history there is written that item is delivered, but in the company website it is not. What should i do? When i contacted the company whi...

Gift card purchased shows no balance

I purchased an eBay gift card at a grocery store. When I checked the balance it shows this message:Oops, We can’t find a gift card with that number. Please check your 13 digit code and try again.How do I trouble shoot this?

QuickBooks online integration with eBay - SKU

I've just started using the QB integration with eBay. QB doc says that it matches Orders in eBay by eBay SKU. But when I look in the eBay tool, I can't seem to find that field. Can someone please point me in the right direction for this? Thanks in ad...

How to unsubscribe a customer from your mailing list

Hi! I had a customer reach out and tell me they inadvertently signed up for my daily emails and asked if they could be removed from my list for daily sales and offers. (They saved me as one of their favorite sellers.) Does anyone know how to do this?...

Wondering how to deal with a buyer asking for a partial refund

Hello, I recently sold a comic to a buyer on eBay, and he is asking for a partial refund because when the comic arrived there was some minor bending on one of the bottom corners. Now, I feel that we as sellers are responsible for how the item arrives...

Possible scam buyer

I had two bids for a photography light kit for sale, but I specifically said I would not ship it. I accepted the bid from someone in the Manhattan area, where I live. The bidder wanted me to ship it to them. The bidder became an eBay member the day I...

Account put on resticted

Been on eBay 2/3 days now listed 50+ items having a major clear out already sold 2 wooo then told my account is on hold and permanently resticted… I’ve asked as to why but no answer just that they can’t tell me. Never used eBay before feel quite offe...