Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Possible Scam please help

Hi,I'm afraid this customer is trying to scam me. I sell used jewelry and she bought 5 largebags from me and asked speciffially for all necklaces. I packed the large bags with an overabundance of necklaces. Anyway it was delivered today and she messa...

Can't log in any more without mobile phone signal

Logging in from my desktop computer used to work with just my email address and password. Recently an extra verification step was added which requires typing in a number received by text message. I live in a place with a very unreliable mobile signal...

I didn’t receive my package

Hello today my package was out for delivery the delivery driver did not get out the truck but he marked my package delivered and he signed for it. I contacted UPS so they can inform him that I am aware that he still has my package. I can’t believe he...

Search Page will not load

For the last week no search page will load. That includes "Saved Searchs" or any direct search. It will come up then 3 seconds later it will crash then reload itself and crash again. At that point I get a message that a repeating problem has occured....

Resolved! eBay collection of sales tax policy

eBay’s sales tax policy clearly states that eBay will collect these sales taxes on items we sell with no cost to us. Yet, the sales tax are added to our final sale prices and we are charged FVF on these taxes, so we are being charged extra for the ta...

refund I did not request

I was notifed I asked for and received a refund for an order I wished to cancel. I did not request my order cancelled and I cant seem to find an actual person at eBay to respond?

User avatar by Adventurer
  • 77 Views
  • 3 replies
  • 0 helpful

Items not as described

I have not sold a card on Ebay since February 2022. I had a total of 9 items not as described out of 487 sales. The reason for this high number was because customers wanted to return items past the 3 day inspection from the time the item was received...

Resolved! Service to pack and ship heavy items.

The buyer paid an additional $60 for an item listed as local pickup only. Very heavy, as it a power chair. My question is: is it possible to get the item packed and shipped from home?

Post office damage.

Has anyone else had an issue with refunding a buyer due to items being damaged in transit, then the buyer doesn't take the broken item to the post office for inspection so the claim can be paid?

User avatar by Adventurer
  • 36 Views
  • 1 replies
  • 0 helpful

Resolved! Auctions

Hello. I'm new to ebay for selling through auctions. I had two items that I received e-mails stating items sold but both items did not receive payments. Something didn't seem right in either case as the shipping and buyers had little information. I t...

User avatar by Explorer
  • 47 Views
  • 1 replies
  • 0 helpful
Most Marked as Helpful Authors