Ask a Mentor

Forum Posts

Sorted by:

Resolved! An international buyer bought an item from me, but I am only set up to ship domestically (USA)

Hi,I was wondering if someone could help me with this situation as I am new to selling and I can't figure out if I can change this after the fact or if I need to cancel the order. The buyer purchased my item as a buy it now, but hasn't payed yet and ...

Resolved! Notes

If I add a "Seller Note", who sees it? I was trying to offer reduced shipping on a specific item and couldn't figure out how to do so using the shipping policy. So, I added a Seller Note. Did any potential buyer see it? Am I bound by the discount for...

Resolved! I think the seller change the titles before accepted my offer

hi, I have email from ebay if I did wrong buy report the item because it was a fake, but ebay said the seller did right didn't mentions the item was chanel, but I think I see the seller titles put it as a Chanel then she change it before accepted my ...

eBay says they will remove defects in 72 hrs but after contacting them 5-6 times they haven't

I used a variation listing to sell issues of the same magazine. After many issues were sold, a great repeat customer reached out to see if there were any duplicates of these sold issues available. They were told, no, it was a personal subscription so...

e bay says my closed subscription is closed on one page and on another they say it is still open.

I wish to close my whole account. e bay say subscription to store is closed because I did. On the next page they say the can't close the account because I still have open subscription. Said the same thing last month and I paid them everything i owed....

Blocking Fake and Bad Rated Buyers

I've had a set of golf clubs listed 2 times and both times the winning bid was by a Buyer with 0 ratings or 1 rating. Is it OK to cancel a bidder before a bid ends when they seem to be Fake or have very few feedback ratings?

Cjdropshipping

I can't make any listing via Cjdropshipping. Can you check why?

Searching ebay

Where do I find the items sold list on eBay?

This

seller not in office till next year **bleep** 郎

no chat no refund

I recently returned 2 hifis and got refunded but I had to pay extra postage to return itemscontacted ebay via chat and emailed proof of postage for 2 items ebay promised to sort the refund now no refund and I cannot find the chat link and I have had ...

nonpaying

When is ebay going to do something about nonpaying buyers? Its getting worse!

shower head - having trouble getting my money refunded

Resolved! Guest return??

How do I print the return label, if I ordered as a guest. The email makes me login to print label, but when I log in, the order and label is not there. I just need a pdf to print, help!

nonpaying buyers

Ebay seemed to have changed opening a case for nonpayment, now I only find cancel the transaction and it asks why which I put nonpayment. Does this still add a strike to the nonpayment buyers history. I always opened cases for nonpayment so that stri...

Listing an item

I fill out the listing tool to sell an item, but when I click on Sell Item Ebay doesn't list it, instead I get a message about changing format from Auction to Fixed price for volume pricing, I don't have any idea what that is ?