Ask a Mentor

Forum Posts

Sorted by:

Odd request from buyer

Hi all, I'm a little sketchy about a buyer who, looks like they opened an account yesterday August 13, 2022. He asked me to email him my PayPal address so he can pay me. And asked if I could put a $300 American Express gift card in and if I do this I...

Resolved! Why would eBay deny a a claim for damaged empty USPS as a buyer?

Purchase arrived in a USPS “ sorry your item was damaged during shipping” the info also had arrived empty on it, so I refused it with the mail carrier. I let seller know who was lackluster in a reply. I filled a claim with eBay as the buyer and eBay ...

Resolved! A severely damaged item received.

I just received an item that I ordered and it is severely damaged due to improper packaging.what do I need to do?

Item never arrived. After 30 days, any recourse

I bought an item on eBay. It never arrived. I waited over 3days. Now can’t leave a review to warn others. eBay will not assist. Is there any recourse?

feedback

I just ordered an item and asked which is the arrival date between August 17th to 19th , but I send a message to seller asking him to try his best so I can have the item on August 18th but the seller reply to me, saying if you pay $10 more I will mak...

Buy on Ebay

Why are all the sellers on vacation and you can't buy anything??

Listings getting zero views

I created around 20 listings tonight all have zero views after several hours. In the past I’ve always had at least some traffic right away. Is there something wrong with my account?

Shipping on hold? Does eBay pay the buyer the shipping on a return?

My item was damaged and I asked eBay to give a full credit to the buyer, which should include the item amount and the shipping that they paid. They did get the item amount, but there is an eBay note "Holding the 16.75" which was the shipping cost. Wi...

Shipping magazines

Ebay has taken Media Mail from magazines

Selling US only

Have an item that has ended and the buyer is trying to pay but Ebay won't let her because she is in Norway and my listing must say ship to US only. How to fix?

contact seller when you didn't register

how to rate a seller

Getting a multiple shipping labels

I sold two items to one buyer but it’ll only let me print out one shipping label. I need a shipping label for each item. How can I do this?

Cannot install ebay app

Tried to log into my account and received message thst my app was no longer supported that I needed to download the new app. I been trying for several days to download the app but all I get is a pending message. I uninstalled the original app restart...

buyer states item didn't arrive

shipped june 21 just emailed today, August 14 to report item did not arrive. There has been no contact since them. How long does the buyer have to report a problem?

Unpaid penality

I would like to be able to bid /buy on your site, you guys block me for two unpaid purchase , one was a mistake that i put the wrong amount and i bid like 10times more on the value of the hockey Card and i contact the seller!, and the other one i was...