Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Cancelled order still included in Total Sales?

I recently had to cancel a $400 order prior to payment, due to issues with the buyer's location. The item was eventually sold a few days later to the second-highest bidder. Before I could ship the item, eBay notified me that they required more person...

eBay support is non-existent, can I get some help?

Since eBay support is horrible , maybe someone can help be. I purchased a pair of shoes and they are protected by eBay’s authenticity guarantee. Some genius in the eBay organization decided that you’re not allowed to contact someone who uses the auth...

Sales tax refund

An item I sold was never received by my buyer. It was lost in the mail. They requested and I gave them a refund. I was not able to refund any other amount besides the original price paid, yet they also paid sales tax on this item. Ebay only refunded ...

Closing store indefinitely??

Hi, I need to go 1000 miles away to care for an elderly parent. This will mean being away for at least a month. I know I can put my store on 30 day hold, but what about longer? My items are fixed price, no auction items. I'm a one person ebay busines...

As a new seller I am lost selling - bad navigation, confusing messaging - surprised ebay exists !?!

I sell a product and get an email from eBAY that says as a first time seller they are holding my funds (which is ok) till I ship. But the sale is not in my selling dashboard and all the communication with the seller is!!The email looks like spam, has...

User avatar by Enthusiast
  • 45 Views
  • 1 replies
  • 0 helpful

Resolved! Tax

Hello, my name is Jhon, every time I buy I am charged Tax, can I ask for a refund of it, since my address in the USA is a locker to send it to Venezuela. Thank you I hope you can help me

Resolved! Seller Verification Issue

First time setting up as ebay seller. Can anyone tell me what might have caused my seller verification to fail? I entered my correct Bday and last 4 of SSN.

Canceling order

I have sold an item auctioning it and got it sold but for some reason the buyer can’t pay because its giving him errors. So we agreed on canceling the order but when I try to it tells me to try again later and won’t let me. The order doesn’t even app...

Most Marked as Helpful Authors