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I was scammed and eBay wouldn't let me prove my case and they closed it.

My husband has a zero rating because he doesn't use eBay. He wanted to do something nice for me and he bought a wifi system. The package that arrived was not a wifi system and instead of a 6 lbs box, we got a 2.0 lbs padded envelope with sewing kits ...

Resolved! How can I view my purchase history prior to 2019

I need to know what I paid for my coin collection that i bought on Ebay. How do I view the years prior to 2019?

Payment restriction pending additional info

Selling some things and been paid but actual receipt of funds is pending 2 things:1. US bank account info- PROVIDED2. US SSN or ITIN- The latter I cannot provide as I am not a US Citizen and I don't live in the US though do have a house there. What c...

Wrong tracking number

Hi i bought and item on here and it never arrived even thought it says it was delivered, so i called UPS and was told that the tracking number is for a totally different Name and address i tried contacting the seller no response i opened a case with ...

Suspicious buyer

eBay just canceled an item I sold because of “suspicious buyer” the guy paid and had an address but eBay canceled the order but let me keep the money. Is this normal?

Canceling an unanswered offer

How do I cancel an unanswered offer.

Returns

I tried to return the merchandise which seller agreed to but did not send the postage. The address is in China for the return but the return address on the package is Jamaica, NY. Ebay said the seller is responsible for the shipping. How do I get a r...

Finishing the sale after invoice

Hi everyone, I am into week 2 and new to E Bay. I now have 4 customers into the waiting for payment slot (I accepted their offers buy it now.) So how long do I wait for payment?? I Also do I need to contact them again? Would really like to get the sa...

Buyer changed their Mind after asking for a return and me approving it

A buyer bought an item from me and then requested a return which I accepted. After I accepted they left me positive feedback saying they changed their mind and they want to keep the bag.what do I do?

calling 1-866-961-9253 gets only prerecorded recording that at end says it no longer works

calling 1-866-961-9253 only gets prerecorded recording that at end says it no longer works. What number still works to contact ebay?

mistakenly closed a case

Hi - I mistakenly closed a case because I wanted to make small edits to what I had written. Now it seems I cannot open it again! But I still have the problem. How do I reopen it???

Return request price

I just recently sold some shoes for $30. Buyer paid $8 shipping. Was set up for the buyer to pay the return shipping. Then see that the request total is $42??? Someone help me out here...Aside from this Ebay's pay outs are ridiculous... half the time...