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Forum Posts

My computer is always new to eBay

When I'm prompted to sign in on eBay, it almost always generates an email to me that a new device is using my account. It's like my computer is brand new, every time. I'm not using a VPN. I'm not logging in from anywhere unusual - same corner of the ...

How do I handle a return request that says "the item does not match the description", when it does?

I sold an item on Ebay and the buyer requested to retun the item because "the item does not match description or photos". The item is an exact match to the description and photos and works fine. It seems the buyer changed their mind after they bought...

Reprint packing label

How do I do this? The item is marked as shipped when I very much did not drop it to the USPS, had a issue w my packaging and to scrap it for a new one but can't see how to print a new label

User avatar by Enthusiast
  • 31 Views
  • 1 replies
  • 0 helpful

The seller has mailed me trash in the post. Now asks me to pay return shipping to get money back

I purchased an iPod classic 5 in new condition. They retail for between $100 and $1000. The seller mailed me trash. It was some metal scraps wrapped in a thin cardboard box to give it the weight and size. Here is a picture of it: - I paid import tax ...

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User avatar by Rising Star
  • 37 Views
  • 1 replies
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What to do about fraudulent seller?

I purchased a product on eBay for a computer and the seller stated that it was brand new. After receipt, I verified that is was "Dead-on-Arrival" and asked the seller for a replacement. Getting a replacement from the seller was very frustrating as th...

User avatar by Pathfinder
  • 29 Views
  • 1 replies
  • 0 helpful

EBAYIS TRIPPING! There system is saying I entered the wrong postal zip code on parcel/HOLDING$?☹️

So I recently finished sending an item that I recently decided to auction thru eBay online(UNFORTUNATELY). Now instead of looking forward to the extra cash that i was of course in NEED of, im playing telephone tag with there “TEAM” of customer “SUPPO...

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