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Shipping fees

I have an order and customer paid. The customer bought all 12 I had listed and the shipping was supposed to be $20 per item, but they were only charged $20 total. How do I correct this?

Seller provided USPS tracking info - says delivered to mailbox with date and time. However, according to my Ring and Nest cameras, there was no delivery -- just regular mail. eBay doesn't seem to care and sides with the seller. I think they should be...

The Return Address.

Dear Team Member:The seller has agreed that I return this necklace (ID 1969 7032 9040). But they deleted the order with shipping address that I need to ship back. Could you tell me their address? I asked 3 times, still waiting. I can't wait forever. ...

Refund for odor?

I recently purchased a Lego set with box, manual, and all pieces, but when it arrived, everything reeked of cigarette smoke. I've bought A LOT of Legos off of eBay and this has never been an issue. I realize I didn't specifically message the individu...

No CS? So now what?

I wouldn’t have ordered my two phones from here if I had known that eBay had completely eliminated their customer service. Anyway, both phones are fine, but there’s an issue with the Samsung—the S Pen was stuck and wouldn’t come out. The phone is sup...

Help

Can someone please call me ASAP I need to speak with an associate as I need help with something I can't find, please and thank you

Listing.

Why did my chat person just tell me I owe an amount of money for sales when I’ve never sold anything? That one thing. Why can’t I list an item because I keep getting and error message that says we are having difficulties?

just email me

just email

Can’t finish payment due to no freight cost from seller

I recently won an auction for way less than the value of the machine and the owner won’t contact me with freight cost so I can’t check out…. I’m guessing it’s a scam. Has anyone else had this problem and any advice on what to do

My last two purchase, both from the same seller, paid automatically costing me extra shipping..?

Why did my last two purchases go through automatically? I won two auctions on back to back days from the same seller and would have combined the shipping charges, but ebay automatically paid through my card about 1 hour after each listing ended.

International Shipping to NSW, Australia

A buyer cannot purchase from my listing because "this seller won't ship this item to NSW, Australia. You can: update your shipping address and try again or find similar items from another seller." I am in good standing and enrolled in international s...

04-10741-80304 warranty purchase for phone i bought

have been trying to contact them or Feebay because phone died in warranty. probably a year ago by now and no way to contact anyone.

returns

How long does a buyer have to request a return. I sent an item out in early December and today I received a message from the buyer saying the item was broke when they received it. What is the time frame for a buyer to contact me?

Buyer Return Issue for Seller

I allowed a purchaser to return an item even though his reason was invalid and he got paid within 3 days. Now he refuses to mail back my item because eBay didn't send him a return label! Why did eBay refund the money before I got my item back? Purcha...