Ask a Mentor

Forum Posts

Sorted by:

Ebay Customer Service Number???

Hello,I am appealing a decision in favor of a buyer about a sale I made that is covered by insurance - she claimed breakage but she listed complaint as item not as described. I have pictures and receipts for Priority Mail. I truly believe buyer broke...

Seller cancel and lie

Not sure how to reply to the latest response. But thank you. So the seller cancelled my order three days after I purchased said item. But seller says that I canceled it. Which is not true. Do they still owe me anything? Is eBay liable for the sellers...

Fedex Shipping Label Adjustment Need Fedex Billing Address and Account Number

Hello, has anyone succeeding in locating the billing address and account number for a Fedex label purchased from Ebay Labels? I've been trying to address a shipping label adjustment. Ebay directs me back to Fedex and Fedex will not discuss without th...

i had to ship an item I had listed as pickup only

How do I prove that she received the package?

Phishing and Scam Mail

is there a link / email address to report scam and Phishing mail to ebay?

Full refund refused

Returned item that was bought for $60.00 and got refund for $12, seller is claiming that EBay does not allow them to refund full amount, how is it possible?trying to get in touch with live agent of EBay and that seems impossible???

Sold item delivered but apparent not scanned

I sold an item recently, the buyer received the item and provided positive feedback. However, in the tracking it still shows that it hasn’t been delivered. I’m assuming it didn’t get scanned upon delivery. My funds are still on hold as a result. How ...

Resolved! Policy violation - how to resolve?

I haven't sold anything on eBay in a loooong time, and after I put this item up for sale I received this email:Your listing didn't follow our Offering to buy or sell outside of eBay policy. Offering to buy or sell outside of eBay, including sharing d...

A cancellation with a Seller.

A problem over a cancellation with a Seller developed due to a misunderstanding. It has been resolved on most friendly terms & the cancellation agreed upon. The problem today is with ebay NOT recognizing this & eliminating the items cancelled. This r...

shipping

how to deal with the seller who is clearly overcharging shipping

Tracking purchases

Is there a phone number to call to speak to a live human being about tracking a purchase?

Cancel my account

I want to cancel my account, since you people can’t or refuse to help me

Customer service

Does ebay have any customer service people? The computer assist just keeps taking me around in circles. I'm dealing with a return that they say hasn't been shipped back, but I have the USPS tracking info showing it enroute.

Resolved! highlighted listings

why are 3 of my listings now highlighted in red?

I sold a sheet of paper. It fits in a 9 x 12 envelope. I want to ship via USPS first class mail

I sold a sheet of paper. It fits in a 9 x 12 envelope. I want to ship via USPS first class mail, but eBay doesn't list 1st class as an option. Why must I ship an envelope as though it were a dimensional package?