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shipping locations authorization

Trying to allow shipping to Europe, specifically Spain, but cannot get it to work. Have checked the "excluded" locations, both on the actual posting, and in my specific settings, but cannot get it to work. Potential customer in Spain says it doesn't ...

Buyer demands refund for items that he actually got, then refuses to pay for or return items

Hi all, Does anyone have an answer for a buyer on a military base who ordered $200 worth of collector's toys, demanded a refund because they hadn't arrived (but he DID get them delivered). I made a claim to USPS, who gave me proof the items were deli...

Unfortunately, this item isn’t available for purchase in your location

Dear Sir, Madam The products in the basket belong to American sellers There is no problem with perfumes When I want to buy other products in the basket,I get the errorUnfortunately, this item isn’t available for purchase in your location What could b...

Resolved! I had a card listed. Buyer sent me an offer, I accepted it. Buyer never paid, never responded.

I had a card listed. Buyer sent me an offer, I accepted it. Buyer never paid, never responded to messages. I had the card held while i waited for them to pay and missed out on the sale of the card because of the 4 day waiting period. How do I leave n...

How do I extend the payment date for an item from 4 days to 10 days?

The buyer and I had trouble finding a day that he and I are both available to pick up an item. I am fine extending the date from 4 days to 10 days to allow our schedules to match up. How do I make this happen on the ebay platform?

"Listings Ending Today" ?????

I wish eBay STILL had the "[Listings] Ending Today" that included ALL listings (& NOT just the Auctions Ending Today! - which they still show)That was an eBay seller's "tool" that I used to use almost every single day to update (& usually reduce pric...

Leave feedback for orders cancelled by seller for bogus reason

How can you leave feedback if the seller canceled the order for a bogus reason and the site does not give you a feedback option?

Return Label Refund

The return label that eBay provided for me had the incorrect dimensions and weight so USPS refused to ship it and I had to pay out-of-pocket for UPS to ship it now. I am trying to get a refund for my shipping label because the information on it was i...

Customer service

I need to speak directly to somebody in eBay customer service. But when I call and I ask for your representative, it continues to tell me it's outside of the business hours, but it's not.

Shipping cost $45 more than what was paid from the Ebay shipping label. How do I correct this.

The buyer is aware and willing to pay the extra shipping charge, but I don’t know how to bill them for it. do I refund and repost with that new shipping charge?

how to list e tickets

How do I create a listing for concert e-tickets. when I get to "shipping" there is no option for ticket transfer . Any one else have this issue?

Resolved! My listing was flagged for policy violation only I don't know what policy I violated!

I placed two separate listings for two separate items and they both were flagged for policy violations. I've reviewed the listings several times and made adjustments to the photos (in case that was my issue) but they're still flagged. They were liste...

I need step by step while I am at post office to combine shipping after customer has paid

A customer bought three items and paid for them individually. He wants them combined. I am at the post office and I’m trying to find out how to do that without leaving the post office.

Issue with Purchased Galaxy Note 20 Ultra – Not as Described

Hello, dear community,I have an issue with a purchased product: Galaxy Note 20 Ultra (128GB). The seller listed it as new, but it turned out to be not new and previously opened.I had to replace the battery because it was draining too quickly. During ...

funds being held - first time -

funds are on hold, I shipped same day paid, I shipped via the fedex utility via ebay using BUYER address as supplied by ebay - fedex verified they are in possession of the shipment yet ebay claims they are holding until delivery is confirmed, This is...