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Seller Fee

Hello The buyer for an item listed has backed out and doesn’t wish to purchase my item. How do seller fees get refunded ?

I was on the phone with a rep from ebay trying to get a refund for a $400 item and they kept transferring me to another person. He ended up getting in my PayPal account and transferring over 15 grand into his account. How do I get help with this to g...

How to get the old listing tool back as an option.

I need to get the old listing tool back as an option. The new one is much too slow to use right now as this is my busy season and I just don't have time to use it. In the future I will start listing with it but not right now. I need to know how to ge...

Shipping label format

We were trying to fit our labels onto a thermal printer with no success now my labels are very long left to right. Is there somewhere I can go to change them back?

Non Help with Counterfeit Purchase

POST YOUR FIASCOS WITH BIG-BIZ--- I PREDICT A CHANGE IN CUSTOMER SERVICE STANDARDS IF WE ALL START DOING THIS!!!! FACTS AND FUN, TOO!!!Posting this novella for all; eBay sucks worse than ever- Buyers, watch out!!!"I really need eBay's help- real huma...

My CPAP supplies that are not prescription only keep getting removed?

What can I do about eBay removing the items that I am selling that keep getting removed?They are CPAP equipment that DOES NOT require a prescription.

Bad Seller

How do I report a bad seller. I purchased an item that arrived and was not as described. I posted a critical review of the product. The seller contacted me and offered a refund "if" I corrected my review of the product to all 5 stars. I feel this is ...

remove ebay listing

Hey my buyer wants me to ship the item to a different address than whats on file. Is this a scam?

Seller shipping options

What’s the trick to get eBay to show me a usps letter option? I’m listing a sticker and all it’s giving me is a package option of $4.50-5.00.

Refund issued to cancelled debit card

So I was recently issued a refund, but it didn't go through because eBay sent it to a cancelled card. Can eBay just reissue the payment to my new card on file? I feel like waiting 14 business days to have this issue escalated is out of pocket.

Extra shipping charge

I paid for a shipping label for FedEx smart post. Now eBay is charging me an extra $23 without explaining why. How do I contact someone at eBay to see what is going on?

Resolved! Restocking fee for buyers

Anyone as a seller knows how to put a policy on your items that you are selling about restocking fees and honestly if we as a seller think about it restocking fee it should be a main policy for buyers cause i knows buyers make other buyers to leave a...

Resolved! Buyer says he didn't receive package.

I sold an item on 8/24, and the buyer paid on 8/24. I tried to mail the package on 8/26, but the Post Office could not find the buyer's seven-digit unit number on their computer. I messaged the buyer on 8/26 to ask if that was his correct number. He ...

Returning item

If you buy an item that the seller states does not accept returns, do you still get a refund if item does not work? The one I am looking at, the seller has 0 reviews. Tia.