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Forum Posts

Redirecting UPS and/or FedEx Shipments

Why is eBay's shipping policy so stringent that I can't redirect my FedEx package to a "hold at" facility? I have done this with other FedEx packages on non-eBay shipments. They require proper ID when pickup and sign for the package. As a result, Fed...

Revise invoice

Won’t let me revise invoice on sold items that have not received payment I did what the help said but it doesn’t give me an option

Updating my return address

Hi, I can’t figure out how to change my return address when I print labels. My eBay account and usps both have my updated address but when I print the label it has my very old address in another state. Thanks for any help.

Help Needed ASAP, Please!!!!

I have an item that a customer has attempted to purchase, but she is having issues. When she clicks on it, she gets a message saying that item is not in stock!!! I have the item sitting next to me & I’m ready to send it out, but am unable to do so & ...

How can some items be ok and others not?

I'm just looking for clarification. I listed a cereal bowl that had a picture of someone in the bottom and it was removed for being against violence standards, etc. but yet when I search for certain convicted people on eBay I find books by and about ...

I lost the ORDER NUMBER INFORMATION FOR AN ITEM AND E BAY DOESNT HAVE IT LISTED ON MY PAST PURCHASES

i CONTACTED THE SELLER AND THEY ARE WILLING TO HELP ME BUT ARE ASKING FOR THE ITEM NUMBER.I purchased it from e bay on nov 1st , but only received it on the 25th of november.The virtual assistant says item only warrented for 30days!I didn't have the ...

Guest Confirmation eMail

Frustrated. Cannot get customer service support. Need to return an item, but both seller and eBay say they I need the guest account confirmation email, which I never received, to process the return. Again, eBay is not responding. Any ideas how to obt...

Not shipping

I PLACED AN ORDER AND IT HAS NOT SHIPPED SINCE NOVEMBER 27 TODAY IS DECEMBER 1ST AND WHEN I CONTACTED THE SELLER HE/SHE DID NOT RESPOND I DONT KNOW WHAT TO DO

User avatar by Pathfinder
  • 41 Views
  • 1 replies
  • 0 helpful

Packing slip issues on mobile app

On my phone with the mobile app, I used to be able to click a link in the email I got from eBay that took me to a place where I could print BOTH my packing slip and my shipping label. Now it only does a shipping label. I can't even find anything in t...

User avatar by Adventurer
  • 36 Views
  • 0 replies
  • 0 helpful
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